ANUJ MANGAL
Noida
Summary
Dynamic Sales and business development professional with a strong record of driving revenue growth and improving client relationships. Expertise in CRM systems and data analysis, with a focus on proposal development and client engagement. Proven ability to negotiate high-value contracts and optimize sales operations for enhanced performance. Managed projects across India and the Middle East for SMEs, large enterprises, OEMs, and government sectors.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Esconet Technologies Ltd.
03.2024 - Current
- Coordinated sales operations, ensuring seamless communication between teams and clients.
- Developed strategic business plans to drive revenue growth and identify new market opportunities.
- Managed partner portals of multiple OEMs, such as Cisco, Dell, Omnissa, Broadcom, Cato Networks, Veeam, Trend Micro, Fortinet, etc., for DR, incentive programs, and solution training.
- Managed ZOHO, Salesforce, and Pulse CRM systems to track leads, opportunities, and customer interactions.
- Successfully promoted multiple IT solutions of Esconet, along with Hexadata Solutions and Zeacloud Services, effectively positioning their value propositions to potential customers.
- Assisted in preparing sales presentations, proposals, and reports for leadership.
- Monitored inventory and order processing to ensure timely delivery and customer satisfaction.
- Worked closely with sales teams to identify and address client needs effectively.
- Conducted market research to support sales strategies and optimize pricing models from authorized distributors.
- Provided administrative support, including scheduling meetings and organizing sales documentation.
- Prepared Requests for Quotations (RFQ) to solicit competitive bids from vendors and suppliers.
- Drafted and presented business proposals, tailored to client requirements and strategic objectives.
- Generated quotations, ensuring compliance with company pricing strategies and industry standards.
- Negotiated high-value contracts and pricing, securing deals and enhancing client relationships.
Business Development Manager
Softcruise Technologies Pvt Ltd.
08.2017 - 02.2024
- Managed a wide range of telematics hardware (GPS tracking units and accessories) for the fleet management solution with the TrackingHAWK application.
- Cultivated strategic partnerships by establishing relationships with leaders in Internet brand segments and networking at international and domestic trade expos, such as GITEX in Dubai, LEAP in Riyadh, and IndiaSoft-Convergence in New Delhi, etc.
- Oversaw partner engagements, managing Scope of Work (SOW) and Return on Investment (ROI) to enhance business value.
- Collaborated with product and technical teams to implement new partnerships, ensuring seamless execution.
- Expanded the Business Development team, driving revenue growth and improving operational efficiency.
- Conducted comprehensive market analysis to identify opportunities and strengthen market positioning.
- Supported development and execution of content marketing and digital PR strategies through targeted outreach.
- Facilitated follow-up initiatives to ensure smooth progression through business development cycle.
- Managed Linux/Unix server administration, ensuring service availability and rapid resolution of issues.
Technical Business Analyst
Softcruise Technologies Pvt Ltd.
06.2016 - 07.2017
- Analyzed and resolved technical issues to ensure optimal system performance and business continuity.
- Provided technical support across software, networks, and databases, enhancing troubleshooting efficiency.
- Managed incident response and conducted root cause analysis, minimizing downtime and improving service reliability.
- Developed and maintained comprehensive technical documentation to streamline processes and knowledge sharing.
- Optimized server and network performance for high availability and security compliance.
- Assisted in software deployments, upgrades, and integration for seamless transitions across platforms.
- Monitored system alerts to proactively address performance concerns, ensuring consistent operation.
Technical Analyst
EMBARC Information Technology Pvt Ltd.
07.2015 - 05.2016
- Provided technical support and troubleshooting for GPS monitoring applications, ensuring seamless functionality.
- Assisted clients with GPS tracking system configurations, installations, and issue resolution.
- Monitored and maintained GPS applications, ensuring real-time accuracy and performance optimization.
- Diagnosed and resolved hardware and software issues related to GPS tracking devices and software platforms.
- Offered customer support and guidance, helping users optimize GPS functionalities for business needs.
- Collaborated with cross-functional teams, ensuring smooth integration of GPS solutions with existing systems.
- Created and maintained technical documentation, streamlining troubleshooting and user guidance.
- Managed incident reports and escalation procedures, ensuring timely resolution of GPS-related concerns.
- Provided training and demonstrations to customers on system usage and advanced features.
Education
B. Tech. - Computer Science Engineering
SIT
Mathura, UP, India06-2014
Intermediate -
Ess Ess Convent Senior Secondary School
Agra, India03-2010
Matriculation -
Ess Ess Convent Senior Secondary School
Agra, India03-2008
Skills
- Event participation
- Sales and product support
- Client engagement and relations
- Proposal development
- Data analysis
- Technical support
- Effective communication
- Team collaboration
- Customer engagement
- Report creation
- Lead generation
- CRM proficiency
- Sales funnel optimization
- Account management
- Customer service strategies
- Sales operations management
- Business development
- Networking and operations management
- Microsoft Office proficiency
Affiliations
- Represented Esconet Technologies Ltd at Convergence 2025 in New Delhi
- Represented Softcruise Technologies, Pvt. Ltd. at LEAP 2023 in Riyadh, Kingdom of Saudi Arabia
- Represented Softcruise Technologies, Pvt. Ltd. At GITEX 2017, GITEX 2018, GITEX 2019, and GITEX 2022 in Dubai, UAE
- Represented Softcruise Technologies, Pvt. Ltd. At INDIASOFT 2017, INDIASOFT 2019 in HICC, Hyderabad
- Work visit on the client side for server and software installation in Qatar Amiri Guard, Doha, Qatar in Jan '19
- Work visit on the client side for server and software installation in Hitek Services W.L.L, Doha, Qatar in Dec 2018
- Represented Softcruise Technologies, Pvt. Ltd. At INDIASOFT 2018, Bangalore
- Work visit on the client side for server and software installation at Alrabban Holding, Doha, Qatar, in December 2017
- Visit the client side for server and software installation in DBASONS, Abu Dhabi, UAE in October 2017
Hobbies and Interests
- Listening Music
- Surfing
- Swimming
- Foosball
Personal Information
- Father's Name: Mukesh Mohan Mangal
- Date of Birth: 04/29/92
- Marital Status: Married
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge., ANUJ MANGAL
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Google Analytics for beginners
- Cato SASE Sales Certification 2024
- Veeam Sales Professional 2024
- ChatGPT and AI in MS Excel by Skill Nation
Timeline
Sales Coordinator
Esconet Technologies Ltd.
03.2024 - Current
Business Development Manager
Softcruise Technologies Pvt Ltd.
08.2017 - 02.2024
Technical Business Analyst
Softcruise Technologies Pvt Ltd.
06.2016 - 07.2017
Technical Analyst
EMBARC Information Technology Pvt Ltd.
07.2015 - 05.2016
B. Tech. - Computer Science Engineering
SIT
Intermediate -
Ess Ess Convent Senior Secondary School
Matriculation -
Ess Ess Convent Senior Secondary School
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