Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Mother'sname
Father'sname
Timeline
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Anuj Pandey

Gurugram

Summary

Dynamic leader with proven expertise in syndication loan servicing at Bank Of America, adept at task delegation and analytical thinking. Recognized for enhancing team efficiency and reducing costs, demonstrated by receiving Bronze awards for exemplary performance. Skilled in Loan IQ and effective team building, ensuring SLA compliance and client satisfaction.

Overview

13
13
years of professional experience

Work History

Team Leader

Bank Of America
Gurugram
02.2014 - Current
  • Having a good experience in syndication loan servicing .
  • Taking care of daily servicing transactions like rollover, paydown, drawdown, and facility amendments.
  • Apply and maintain fees such as commitment, utilization, and all event fees.
  • Perform reconciliation for past due and nostro clearance.
  • Reviewing the credit agreement and all documents related to commercial loans.
  • Reviewing the pricing letter for the traded loan and acting accordingly.
  • Review sanction hits, and KYC checks for all the borrowers.
  • Reconciliation of Client Statements and Accounting Entries.
  • Creating the daily SAR report and Metrix report.
  • Interact with LOB partners for a quick resolution of queries.
  • Provide process training to new team members.
  • Allocation of work queues to the team members, as per the business requirements.
  • Ensuring to meet the SLA and all the business metrics within limits.
  • Tools: Loan IQ, ICON, GBS, Manscan, Aware, ICON Client 360.
  • Received Bronze awards and client appreciation for my exemplary performance.
  • I worked in the chat process for three years, handling all the chat queries of customers related to their credit card product delivery or product information, as we are the first point of contact for our customers.

Process Associate

IQOR Pvt. Ltd
11.2011 - 01.2014
  • Working as Debt Collector
  • For internal use only preparing EOD reports and taking weekly LOB calls

Education

Bachelor Of Arts -

CSJM Universtiy
Kanpur
04.2010

Intermediate - PC, Science

DAV Inter College
Kanpur
04.2002

Skills

  • Task delegation
  • Cost reduction
  • Problem-solving
  • Verbal and written communication
  • Analytical thinking
  • Team building

Accomplishments

  • Software Knowledge like Loan IQ, ICON, GBS, Manscan, Aware, ICON Client 360 etc.
  • Received bronze award from Bank of America for 100% accuracy within 3 months of joining and reducing the recons breaks to zero.

Personal Information

  • Date of Birth: 09/09/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English, First Language
  • Hindi, First Language

Mother'sname

Uma Pandey

Father'sname

Late Rakesh Pandey

Timeline

Team Leader

Bank Of America
02.2014 - Current

Process Associate

IQOR Pvt. Ltd
11.2011 - 01.2014

Bachelor Of Arts -

CSJM Universtiy

Intermediate - PC, Science

DAV Inter College

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Anuj Pandey