Anuj Sareen

Project: POS and Inventory Optimization Platform for Liquor Chains.

• Led end-to-end business analysis for a cloud-based POS and inventory system used by over 200 liquor stores across New Zealand.
• Collaborated with the Product Owner and Scrum Team to translate business needs into prioritized user stories and acceptance criteria in JIRA. Facilitated backlog grooming and sprint planning sessions to ensure clarity and readiness of user stories for development. Worked closely with QA to define test cases aligned with acceptance criteria, ensuring comprehensive test coverage during sprints.
• Conducted competitor analysis and market research to inform feature prioritization and roadmap business planning.
• Designed workflow diagrams, wireframes, and process maps for modules like Age Verification, Stock Reordering, and Discount Pricing.
• Facilitated workshops with store managers to validate user needs and ensure compliance with alcohol sale regulations.
• Collaborated with UI/UX designers and developers to refine features like barcode scanning, loyalty programs, and dynamic pricing engines.
• Supported UAT by creating test scenarios and logging defects in QA cycles.
• Reduced manual stock reconciliation time by 30%, and improved sales reporting accuracy by 40%.

• Standardized office structures and processes to promote collaboration and increased performance.
• Created, prepared and delivered reports to various departments.
• Entered service tickets into incident tracking system to facilitate faster problem identification and resolution
• Engaged in user support interactions via telephone, chat and email platforms
• Collaborated with vendors to locate replacement components and resolve advanced problems

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted routine inspections to check quality and compliance with established specifications.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.