Anuj Sharma

· MICE operations and executions.

· Corporate Group Handling.

· Leisure Group Handling.

· Analyse corporate travel data to identifies trends and cost-saving opportunities.

· Develop and maintain travel reports.

· Collaborating with Vendors for seeking cost effective quotations

· Track key performance indicators (KPIs) for travel programme.

• Ability to work positively within a team environment.
• Applied regulatory standards and policies in procedural data analysis
• Developed custom Microsoft Power BI dashboards, visualizations to deliver meaningful and actionable insights.
• Able to follow the team protocols.
• Maintain good working relationship across all area.
• Worked cooperatively and effectively with various work styles.
• Handled content moderation work thoroughly scour and evaluate the content.
• As a moderator I maintains the standards quality engagement.
• As a moderator I remove the abusive, explicit & scam content from online.
• Managed project timelines, user issues, problem solving and provide weekly performance and user report to management.

• Analyzed on daily ticket data and transfer to the concern team as per the procedures.
• Monitor for data accuracy, timelines and integrity in data used in analysis and reporting. Communicate to appropriate personnel if data inaccuracies exist.
• Manipulates large amount of data in excel and access efficiently & accurately.
• Provide status updates to senior management regarding any outstanding exceptions on a daily basis.
• Works with seniors for actual work progress towards goals and objectives.
• Planned and worked on business procedures and practices to strengthen internal operations.
• Coordinated with supervisor to update daily work criteria.
• Helped juniors & new comer staff within the Acorn software.
• Collection and analysis of data for the purpose of understanding current performance.

• Providing documentation and reports as requested and needed.
• Maintain and prepare Human Resources and Office Services orientation books for each new hire.
• Deal with e-mail and phone enquiries from co-workers and Unit HR on many topics.
• Collaborate with multiples stake holders from onsite teams in professional manners via emails and calls.
• Identify data and creates a report necessary to perform business.
• Processing of inter-departmental mail and filing of paperwork.
• Maintain professionalism at all times
• Assists in day to day office related matters and may assist with HR related duties
• Handled confidential information.

• Answered incoming calls and properly routed them according to office procedure.
• Handling daily cash and deposit.
• Manage petty cash and reconciliation for the same on daily basis.
• Follow up for RTGS & NEFT transitions with head office.
• Handled confidential information.
• Handled a varied workload.
• Collaborate with multiples stake holders from onsite teams in professional manners via emails and calls.
• Identify data and creates a report necessary to perform business.
• Working on ticketing tools for deep understanding of cases which are raised by customers.
• Typically reports to a supervisor or manager.
• Works with others as part of a team.
• Performs other duties as assigned to support the HR team.
• Maintains office equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund
• Approve business card and stationery requests
• Process invoices, prepare mailings and make copies
• Edit/create Word and Excel documents and Power Point presentations
• Support the head office team.
• Assist in audits of various HR programs and files
• Data entry and retrieval.
• Inventory & stock control.
• Verifying all the expenses incurred in organization for Indore Station.
• Maintaining records and ensuring confidentiality.
• Prepare report's on excel using different reporting tools and formulas.
• Reports generation thru pivot table and pivot chart.
• Partial experience and expertise in handling various data and reporting.
• Sent report to manager on daily basis and as per need.
• Daily and monthly MIS reports, analyzing the cases in excel sheet.
• To maintain daily working reports.
• Customer facing role.
• Greet passengers and provide boarding instruction.
• Help passengers track down missing luggage.
• Inform passengers of flight gate numbers.
• Explaining processes in a clear, friendly manner.
• Presenting a smart, professional appearance at all times.
• Putting customers at ease in stressful situations.
• Made reservations and helped passengers find deals.
• Dealt with any customer service issues as necessary.
• Handled online reservations and prepared related documentation of booking.
• Routinely greeted passengers and handled processing procedures.
• Tracked information on flight bookings and cancellations.