
• Owned end-to-end requirements and documentation for 185+ RESTful API services over 4 years — enabling rapid delivery on the core Insurance platform that received direct client recognition for speed and quality.
• Proactively incorporated negative test scenarios and edge cases during requirements design phase — reducing downstream defect impact on the database and streamlining QA validation cycles before code reached testing.
• Produced 150+ service-level story documents aligned to development and Product Owner sign-off, ensuring zero ambiguity between business intent and technical implementation.
• Delivered product demonstrations to internal client teams alongside the Product Owner — showcasing 185+ API services developed at pace on the core Insurance platform, receiving strong client appreciation for the speed and quality of delivery.
• Designed RESTful API endpoints and prepared Swagger documentation in close collaboration with developers — acting as the single point of clarity on API contracts, business rules, and acceptance criteria across the team.
• Trained junior resources on REST API documentation and SOAPUI testing — enabling the team to independently handle API validation while transitioning to Cypress for modern cross-browser automation alongside existing Selenium WebDriver expertise.
• Built and maintained a Selenium WebDriver automation suite of 500+ test cases from scratch — covering end-to-end regression scenarios across the PPLUS and WMA Insurance platforms using Java, TestNG, and Maven.
• Created a dedicated Jenkins regression job with nightly build execution and auto-report generation — reducing manual testing effort by approximately 50% and enabling the team to catch defects significantly earlier in the cycle.
• Mentored 6+ junior QA engineers on Selenium WebDriver, test design, and automation best practices — with 3 progressing into fully independent QA roles, directly strengthening team capability and reducing dependency on senior oversight.
• Designed and built XMLG automation from scratch using SOAPUI for the ADM system — implementing XML-based request/response automation with no existing framework to reference, extending the team's automation coverage beyond standard REST API testing.
• Initiated Cypress-based automation for the CD application — a PPLUS Angular module incompatible with Selenium WebDriver — independently setting up the framework locally and conducting knowledge transfer with the team to enable continuity.