Helping customers achieve Business Transformation through different automation levers
Handled the team of Business Analyst. Responsible for designing & validating the transformation approach including BRD & SRS
7+ years of experience across Technical and Management functions in Business & IT Strategy
Consulting, Process Optimization, Process Re-structuring & Implementation
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Senior Consultant
Ernst & Young LLP
Bangalore, Karnataka
02.2022 - Current
Identified business issues through careful collaboration with key stakeholders by conducting workshops and interviews
Determined core technical issues related to the problem statement by analyzing the the current technical and operations landscape
Determined areas for improvement and implemented processes to alleviate problems
Supported the customer by providing recommendations on potential technologies to address the problem statement along with the roadmap for the defined recommendations
Streamlined processes to cut downtime and optimize employee productivity
Prioritized projects and project tasks depending upon key milestones and deadline dates
Business analyst
HCL TECHNOLOGIES
, India
08.2018 - 02.2022
Involved in developing corporate partnerships with AI startups to build in-house AI capabilities like chatbots/virtual assistants, LMS etc.
Deft at mapping the requirements, custom designing solutions & troubleshooting complex problems
Adroit in providing effective resolution to customer queries related to the product & improving relationship with customer by anticipating future requirements, thereby ensuring positive customer experience
Requirement gathering and product demonstrations on onsite visits, teleconferences, and offshore meetings
Performing gap analysis, requirement analysis and preparation of functional specifications and approach documents
Worked with pre-sales team to respond to RFPs and RFIs
System Engineer
TATA CONSULTANY SERVICES
Gurgaon
12.2014 - 08.2018
Citi Bank & Deutsche Bank
Requirement gathering to develop end-to-end solution to solve business issues using
multiple technologies (ETL - Golden source MDM, Java) specifically in the banking domain
Prepare & Review Test Cases, Test Estimation, Test Plan, Test Strategy, Test Approach,
Test Metrics, Traceability Matrix, Test results, Test reports and provide technical support
(L3)
Prepare, review of Test Scenarios & Test Cases, Test Execution, Test Results Reporting,
Defect Reporting, and other activities of testing with concentration on technical system
design, development, and implementation of various applications