Anuja Chaturvedi

Served as the liaison between business functions owners and operational team

• Strategy & Sales Operations: Reporting to Global Head of IP Services and supporting him manage B2B service line with global footprint, manage relationships at global levels. Worked with C-level suite to create vision and goals for the project. Key tasks performed includes market insights to achieve annual business plan, identify strategic initiatives, conceptualize new product development, perform competitive research in various services of our market
• Market Insights: Responsible to coordinate with all stakeholders across globe, perform market analysis by checking on drivers and trends in market, explore new services in the market offered and ways of implementation in our service line
• IP Intelligence & Sales Support: Conduct time to time white space analysis to promote sales growth, Regular sales analysis for better understanding of inorganic and organic growth, Track open pipeline opportunities, Keeping a track on client billing and their pattern, Support and create roadmaps for better planning of the execution and planning of the tools, Support in account planning
• Project & Product Management: Collaborated with teams to work cross- functionally to align marketing messaging with project scope and managed end to end responsibilities in relation to product management which included process from scratch till the project closure. Responsible for marketing the product platform by preparing and providing insightful dashboards to present it to stakeholders. Engaged in preparing dashboards related to product scope, development prints, pricing & commercial plan, track implementation of strategic projects; monitor opportunity pipeline tracking, run monthly Operating global calls to conduct awareness of the product functioning.

• Conceptualizing and maintaining the BD pipeline tracker of the company and keeping a track of all proposals, opportunities in pipeline, wins and losses
• Contributing in research support while performing market studies, buyer identification, Company Analysis, Industry Analysis, Company Profiling, Industry Reports, Competitive Analysis, Primary and Secondary Research
• Understanding needs of clients and their requirement, providing them with action plan and result to be delivered in the form of proposals for new clients
• Demonstrating creativity in building visually appealing and well formatted slides and Storyboard the presentation to convey key messages and build a logical flow between slides
• Writing case studies on our work samples and preparing samples of work to upload on the website of the company
• Received award for Innovation (Implementation of new ideas/concepts or improvements in the existing processes) in year 2018

Provides Sales, Business Development and Account Management services to EY Entities across the globe for their Priority Accounts.

The work portfolio deals with Engagement Management Redesign and includes:

• Providing client with industrial insights & solution by research on internal and external sources
• Relationship management of EY Partners and Directors with key client decision makers
• New Business Development for the assigned portfolio of accounts
• Preparing research papers and dashboards with peer analysis, credit rating, SWOT analysis, analyst views, client pitch books etc. for supporting the pursuits of new opportunities
• Proactively developing relationships with key client/stakeholder contacts, gaining recognition as a professional and reliable team resource. Collaborating with colleagues to understand client needs and requirements
• Developing and supporting account and revenue planning efforts, executing the account strategy and deliver on the objectives, monitoring and reporting on the account results
• Facilitating the adherence to project planning deliverables and timelines for the team.
• Proactively supporting the account team with administrative tasks, opportunity and pipeline management
• Owning account data quality process by regularly checking and updating CRM & other financial databases
• Managing internal and external communications via creating and distributing account/industry specific newsletters and thought leadership publications
• Preparing & maintaining pipeline reporting and CRM for the Partners and Directors
• Overlooking and Coordinating internal & external approvals for opportunities and engagements
• Manage Account team reporting and the utilization of firm tools – manage analysis and tracking of the account’s key performance indicators such as revenue, margins and pipeline against the plan
• Company and industry research using various tools like Factiva, Thomson, OneSource, Company Infogator, D&B etc.

Additional Roles & Responsibilities-

• Knowledge Champion (Subject Matter Expert) for CRM data maintenance with responsibility of ensuring implementation of standardized best practices by training and coaching team members as well as reviewing the final deliverable
• Internal MIS reporting and analysis of the team productivity.
• Resource allocation within the team.
• Review and quality checks for peers.

Received On the spot Award for exceptional performance in Q4 FY15 Orange belt certification for Business Process Improvements White belt certification for Turbo Idea launched

Received the Extra-Miler (Feather in Cap) award for exceptional performance in Q1 2012.

Responsibility

• Maintaining and updating credit card details of the customers.
• Maintaining Client-Relationship.
• Solving disputes raised by the customers around a specific turnaround time.
• Detecting fraud and helping the customer to get it resolved.
• Exceeding the daily sales target assigned