Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

Anuja Mane

Pune

Summary

Results-driven Implementation Specialist with 5 years of experience managing and executing end-to-end implementation projects across various industries. Skilled at analyzing client requirements, developing tailored solutions, and driving successful adoption of software technologies. Collaborates with cross-functional teams and stakeholders to ensure project milestones are met on time and within budget. Proven track record of enhancing operational efficiency and delivering exceptional client satisfaction through effective communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Implementation Specialist

Nuvista Technologies
03.2023 - Current
  • Project Management: Led multiple end-to-end implementation projects, ensuring timely delivery and adherence to project timelines.
  • Client Consultation: Engaged with clients to understand their business requirements, providing tailored solutions that align with their goals.
  • System Configuration: Configured software solutions based on client specifications, performing customizations to optimize functionality and user experience.
  • Training and Support: Conducted user training sessions and provided ongoing support to clients post-implementation to ensure smooth adoption of the systems.
  • Stakeholder Communication: Served as the primary point of contact between clients and internal teams, facilitating clear communication and addressing any concerns or issues promptly.
  • Documentation: Developed and maintained comprehensive project documentation, including requirement specifications, user manuals, and training materials.
  • Process Improvement: Analyzed existing processes and workflows to identify areas for improvement, recommending solutions to enhance efficiency and productivity.
  • Data Migration: Managed data migration activities, ensuring data integrity and accuracy during system transitions.
  • User Acceptance Testing (UAT): Coordinated UAT efforts, gathering feedback from end-users to validate system functionality and performance.
  • Technical Support: Provided technical expertise during the implementation phase, troubleshooting system issues and collaborating with development teams for resolution.

Implementation Consultant

Neeyamo Enterprise Solutions
11.2020 - 03.2023
  • Project Management: Collaborated with cross-functional teams to manage project timelines, deliverables, and stakeholder communications, ensuring successful implementation of client solutions.
  • Requirements Gathering: Engaged with clients to gather and analyze business requirements, translating them into functional specifications to guide the implementation process.
  • System Configuration: Configured software applications according to client specifications, ensuring alignment with business processes and compliance with industry standards.
  • Training and Support: Developed and delivered training materials and sessions for end-users, enhancing user adoption and providing ongoing support during and after implementation.
  • User Acceptance Testing (UAT): Facilitated user acceptance testing by coordinating test plans, executing test cases, and documenting results, ensuring that all requirements were met before go-live.
  • Change Management: Assisted clients in managing organizational change associated with new implementations, promoting effective communication and minimizing disruption.
  • Documentation: Created comprehensive documentation, including project plans, user manuals, and training guides, to support future reference and maintain project continuity.
  • Client Relationship Management: Fostered strong relationships with clients by providing excellent customer service, actively listening to concerns, and ensuring satisfaction with implemented solutions.
  • Problem Solving: Identified and resolved issues during the implementation process, leveraging analytical skills to provide strategic solutions and enhance project outcomes.
  • Continuous Improvement: Evaluated project outcomes and sought feedback to identify opportunities for process improvements and enhancements in service delivery.

Education

B.E - Electronics and Communication

Hirasugar Institute of Technology Nidasoshi
06.2019

Diploma - Electronics and Communication

C.B. Kore Polytechnic Chikodi

High School - undefined

K. L. E's Society Smt. Sharadadevi Kore High School Ankali

Skills

  • Microsoft Office
  • Project Management
  • Testing
  • Technical Support
  • Implementation
  • Requirements gathering
  • Configuration and management
  • Data migration
  • Reporting and documentation
  • Software implementation
  • Client management
  • User acceptance testing

Professional Highlights

  • Streamlined the ticketing process using documents, communications, validation checks and canned responses which resulted as an efficient practice for improvement of the system.
  • Led testing activities which included bug fixes and features and was responsible for routing the activities to the correct team.
  • Handled the data of multiple multinationals which includes largest industrial manufacturing company in Europe, the flag carrier of Germany (second largest airline in Europe), American multinational automotive and clean energy company, Swedish-Swiss multinational food packaging and processing company.

Timeline

Implementation Specialist

Nuvista Technologies
03.2023 - Current

Implementation Consultant

Neeyamo Enterprise Solutions
11.2020 - 03.2023

Diploma - Electronics and Communication

C.B. Kore Polytechnic Chikodi

High School - undefined

K. L. E's Society Smt. Sharadadevi Kore High School Ankali

B.E - Electronics and Communication

Hirasugar Institute of Technology Nidasoshi
Anuja Mane