Dynamic Operations Manager with a proven track record at TaskUs, excelling in performance monitoring and problem-solving. Enhanced customer satisfaction through strategic communication and streamlined operations, resulting in increased profitability. Skilled in mentoring teams and implementing quality control systems, fostering a culture of continuous improvement and operational excellence.
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in role.
Operations management
Problem-solving
Customer service
Performance monitoring
Strategic & Analytical Thinking
Process Improvement & Efficiency
Outside of work, I’m passionate about swimming, reading, and travelling — three activities that deeply shape who I am both personally and professionally.
• Swimming teaches me discipline, consistency, and mental endurance. It’s my way of staying physically and mentally fit, and it reinforces my belief in steady effort and self-improvement — traits I bring to every project I undertake.
• Reading fuels my curiosity and broadens my perspective. Whether it’s fiction that sharpens empathy or non-fiction that builds knowledge, reading enhances my communication skills, creativity, and critical thinking — all crucial in a collaborative, fast-paced environment.
• Travelling keeps me open-minded and adaptable. Interacting with different cultures, navigating unfamiliar situations, and appreciating diverse viewpoints has taught me to connect easily with others, stay calm under pressure, and approach challenges with flexibility and enthusiasm.
These passions aren’t just hobbies — they reflect the way I approach life and work: with energy, thoughtfulness, and a continuous drive to grow and connect.