Anu Kuruvilla Samuel

• Assisted senior leadership in managing all aspects of operations.
• Led teams of up to 150 personnel, supervising daily performance as well as training and improvement plans.
• Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
• Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Managed senior-level personnel working in marketing and sales capacities.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Stabilized and handed over the East region - Kolkata , Guwahati , Patna for 6 month from Jan 22 - June 22.
• New city development - Thrissur, Madurai, Pondicherry, Guwahati,Ludhiana,Srinagar,Agra,Varanasi,Raipur,Meerut,Jalandhar,Calicut,Salem,Jammu, Gorakhpur.

• Building the business from scratch to the best performing profitable cities across pan
• India in new business Initiative
• Handling the overall city activities form 0 -50% of the business
• Hired, trained and leading a team lead of 65 members and more
• Created a benchmark for the company by making Kochi as the first profitable city in the new business model
• Data analysis, sales strategy implementation.
• Delivered services to customer locations within specific timeframes.
• Identified issues, analyzed information and provided solutions to problems.
• Worked flexible hours across night, weekend and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Heading Kochi, Chennai, Coimbatore complete 0- 50 % of the bussines for LP business
• Model
• Setting up new city in Kochi, Coimbatore - India from zero
• Identify, recruit & provide training to the front end team
• (Architects, Interior designers,
• Design studio's) -Generate revenue to the company from M2
• Escalation handling
• Customer feedback and satisfaction responsibility
• Work on NPS/ C-SAT score
• Ownership of complete city P/L.

Manage overall responsibility of the modular furniture department for Tamil Nadu and Kerala regional stores.
• Performance management, to include quarterly performance reviews, performance improvement plans, formal and informal coaching and counseling,
• Leads, manages, and develops design Consultant and Site supervisors to optimize team performance.
• Assist Design Consultants in the development of sales and marketing plans, forecasting, performance management, measure and track results
• Work with Corporate team to collaborate and develop smooth business structure.
• Providing motivation, performance management and conducting rewards and recognition to the sales and operations team.
• Involves in recruitment, and talent development for the business development team.
• Involve in creating the Marketing budget proposal for the region and implement the activities accordingly.
• Handling a team of 16+ members.
• Responsibility to handle 6 stores across Tamil Nadu and Kerala.

• Participated in promotional opportunities and onboarding of new accounts.
• Defined clear targets and objectives and communicated to other team members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Set aggressive targets for employees to drive company success and strengthen motivation.

Holds the credit to manage a turnkey project order - Value QAR 1.8 M
• Scope is to supply install and commissioning of fit out, joinery's and glazing.
• Essayed a stellar role in identifying pre qualifying, and awarding the contract to third parties/ Vendors.
• Acted as the single point of contact and maintained a positive relationship with the client/ Architect/ PMC for positive project
work flows.
• Coordinate with internal resources and third parties/vendors for the flawless execution of projects.
• Managed a team of two site supervisor and prioritize their responsibility according to the project schedule.
• Ensured that the projects are delivered on time, within scope and within budget.
• Ensured resource availability and allocation..
• Reported and escalated to management as needed.
• Managed the relationship with the client and all stakeholders.
• Performed risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Created and maintained comprehensive project documentation. • Conducted inspection and submit all hand over documents
Business development Manager :
Responsible for account development, cold calling, assessing client needs, and identifying solutions
• Manage account relationships, contract negations, sales, pricing, billing, and logistics
• Attend conferences and professional association meetings and promote contract product and brand
• Develop and maintain a robust deal, pipeline toward targeted entities to continuously grow the business and generate sales.
• Few of the Products involved are, 1. Industrial Safety items, 2. Shilla Valves 3. Deck Safe- anti slippery flooring, 4. Budenberg Pressure gauge, 5. Enotec - Gas sensing instruments, 6. JNW - Heat Exchanger cleaning system. 7. Signage

• Holds the credit of producing business of 12 million Dollars in less than 3 Years
• Shouldered with the responsibility of handling new market Karnataka & Kerala together based at Bangalore
• Efficiently & effectively negotiated and procured ACP / Glass sheets (comprises 60% of
• Project Cost) for Centre Square Mall, UL Cyberpark, Toyota and Manipal Group of institution projects
• Dexterously sourced the following projects: o TCS Cochin - India o Nippon Toyota - India o Centre Square Mall - India o UL Cyber Park - India o Manipal Group of Institution India o Novotel - Goa- India o Iser - India
• Acted as the single point of contact with the client for the project
• Significantly involved in multi task like costing, sourcing, procurement and site coordination or progress update
• Essayed a stellar role in identifying the vendors and suppliers (domestic and overseas)
• Steered efforts in global scouring on latest façade building material (identifying new products)
• Accountable for installing Mockup at site i.e
• Freezing design, sourcing material as well as installing and cleaning
• Created and interacted with huge data base on architects builders and consultant
• Pivotal in identifying and negotiation the vendors and suppliers ( domestic and overseas )
• Involved in traveling around for business meetings.

• Busines Development manager, Building
• Material, Project sales, Key accounts manager., Head Of Sales, Assistant Regional Sales
• Manager, Associate director sale
• Field: Sales, Responsible for account development, cold calling, assessing client needs, and identifying solutions
• Manage account relationships, contract negations, sales, pricing, billing, and logistics
• Attend conferences and professional association meetings and promote contract product and brand
• Develop and maintain a robust deal, pipeline toward targeted entities to continuously grow the business and generate sales
• Sourcing, procuring and supplying the items fully compliant with technical requirements and in the shortest time
• Shouldered with the responsibility of handling South East Asia based at Chennai- India and Doha - Qatar
• Significantly involved in prequalifying the suppliers and Business requirement
• Handling Operations and sales activities
• Products involved in sales activity are, 1
• GE Sealants, 2
• Century HPL panel for external façade, 3
• Deck Safe- anti slippery flooring, 4
• Budenberg Pressure gauge, 5
• Enotec - Gas sensing instruments, 6
• JNW - Heat Exchanger cleaning system
• 7
• All industrial safety items
• Manager Design & Commercial

• Administered a team of 4 Assistant Business Development Managers
• Under the guidance the team had sourced a business of 420000 Dollars business for the company
• Accountable for recruitment 103 Financial Advisors
• Played an imminent role in conducting reward and recognition programs for all the financial advisors on every quarterly basis
• Dexterously sourced 4 MDRT (Million Dollar Round Table)
• Efficiently & effectively served maximum number of customer in life insurance Industry in

• Identifying and recruiting motivated financial Advisors
• Motivating and achieving targets set by the company as a team
• Conducting frequent for rewards and recognition for team motivation on quarterly basis
• Supporting the financial advisors by attending direct sales calls with the customers for achieving the sales target
• Managing service operations for rendering and achieving quality services; providing customer support by asking queries & resolving their issues
• Making my team consider their profile as their own business and implement strategies to develop my team strength
• Efficiently maintaining regular communications with team on and individual level performance expectations
• Achievements
• Identified and recruited total 58 numbers of financial advisors
• Between the age group from 20 - 75
• Setting up an insurance office in a major business centre.(kozhenchery, kerala)
• Have a valuable business submission of 67 lacs Indian Rupee in approximately 2 years service
• Created an advisor for MDRT ( Million Dollar Round
• Personal Financial Consultant at

• Handling Sales in consumer banking for ABN-AMRO at Chennai
• Related with high premium gold credit card and Aviva life insurance
• Meet customers of high net worth investors and sell the products
• Getting orders from the customers and closing the orders
• Account development and management
• A day-to-day operation, which includes sales, planning
• Maintaining customer relationship and servicing them through out the operations
• Managing the customer’s personal finance and giving expert advice on investments.