Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Hobbies and Interests
Accomplishments
Timeline
Generic

Anulata Priyadarshini

Bangalore

Summary

Experienced Cloud & Support Engineer with 8+ years in production support and incident management, now transitioning into DevOps. Hands-on experience in CI/CD, Git, AWS services (EC2, S3, IAM, Lambda), scripting automation (Shell, Python), and monitoring tools (CloudWatch, Splunk). Passionate about automating infrastructure, enhancing deployment workflows, and ensuring system stability. Recently completed AWS Re/Start training with exposure to DevOps practices like version control, CI/CD, and infrastructure provisioning. Strong collaboration, RCA, and release support capabilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

AWS Re/AWS Re/Starter

AWS Bangalore, IN
02.2025 - 05.2025
  • Finalized AWS Re/Start training focused on cloud fundamentals, Linux, networking, security, and Python scripting.
  • Led hands-on labs utilizing AWS services such as EC2, S3, IAM, and VPC.
  • Collaborated on group projects to deploy a 3-tier web application with S3, API Gateway, and Lambda.
  • Integrated CloudWatch for monitoring to enhance application performance.
  • Gained experience in troubleshooting cloud environments and implementing IAM policies.
  • Configured cloud resources, ensuring high availability, and cost optimization.
  • Served as Scrum Master during a hackathon, guiding a team of 10 through sprint planning.
  • Facilitated daily standups and presented a cloud-based solution leveraging AWS services.


DevOps Projects


AWS Data Redundancy Removal System (GitHub)Used:

  • S3, Lambda, CloudWatch, API GatewayDesigned a serverless solution to detect and eliminate duplicate files from S3.
  • Implemented hashing logic, monitored logs with CloudWatch, and optimized for cost and performance.

CI/CD Static Website Deployment (Self Project)Used:

  • GitHub Actions, S3, CloudFront Automated deployment of portfolio website using GitHub Actions pipeline.
  • Configured S3 bucket policy and CloudFront for global content delivery.

Senior Production Support Analyst

XpressBees Logistic Bangalore, IN
08.2022 - 04.2024
  • Provided technical support to production systems, including troubleshooting and resolving issues.
  • Documented root cause analysis findings after investigating incidents in a live environment.
  • Developed scripts to automate processes in the production environment.
  • Collaborated with development teams on bug fixes and other improvements for existing applications deployed in the production environment.
  • Configured version control and integration workflows using tools like Git, ensuring seamless code collaboration and deployment readiness.
  • Implemented CI/CD pipelines using industry-standard tools to automate the build, test, and deployment phases, ensuring faster and error-free releases.

Production Support Analyst

Wipro Kolkata, IN
01.2016 - 08.2022
  • Investigated incidents reported by users regarding system availability or functionality issues in the production environment.
  • Performed SQL queries and database health checks to investigate and resolve issues related to data integrity, performance, and application failures.
  • Followed ITIL Incident and Problem Management processes to reduce system downtime and drive root cause analysis and permanent fixes for recurring issues.
  • Collaborated with developers and infrastructure teams to troubleshoot application crashes, web server (Apache/Tomcat) failures, and backend process issues.
  • Created and maintained knowledge base articles and runbooks for frequent issues, improving support team efficiency and reducing ticket resolution times.
  • Participated in weekly CAB (Change Advisory Board) meetings to evaluate and approve planned changes based on risk and impact analysis.

Education

Master of Science - Master in Computer Application

Orissa University of Agriculture And Technology
08.2015

Bachelor of Science - Physics Hons

Orissa University Of Agriculture And Technology
09.2012

Associate of Science - 12th

Kamala Nehru Women's College
07.2009

Skills

  • Cloud & Infrastructure: AWS (EC2, S3, IAM, Lambda, VPC, CloudWatch)

  • DevOps Tools: Git, GitHub Actions, CI/CD pipelines, Docker (basic), Kubernetes (basic)

  • Monitoring & Logging: Amazon CloudWatch, Splunk

  • Automation & Scripting: Shell, Python (basic)

  • IaC & Configuration: Terraform (basic), YAML (basic)

  • Job Scheduling & Deployment: Autosys, AppDynamics, ANT

  • Databases: Oracle, SQL Server, PL/SQL

  • OS Knowledge: Linux, UNIX, Windows

  • ITSM: ITIL processes (Incident, Change, Problem), ServiceNow

  • Collaboration: Agile, Scrum Master Experience, CAB participation

Certification

  • ITIL Foundation Certificate in IT Service Management -2022
  • AWS Re/Start Cloud Graduate Certificate – 2025
  • AWS certified cloud practitioner CLF-C02 - 2025

LANGUAGES

Odiya: First Language
Hindi: Advanced (C1)
English: Proficient (C2)
Bengali: Beginner (A1)

Hobbies and Interests

  • Exploring cloud technologies
  • Classical dance and stage performances
  • Reading tech blogs and
  • experimenting with open-source projects

Accomplishments

  • Recognized as the best employee at Wipro for outstanding performance and dedication in application support
  • Selected as Scrum Master in the AWS Re/Start hackathon, I led a 10-member team to deliver a cloud-based solution within 3 hours
  • Participated in AWS Re/Start program projects, team-based hackathons, and Agile sprints focused on cloud deployment and support
  • Cloud projects: AWS data redundancy removal system role: tools: S3, Lambda, CloudWatch, API Gateway https://lnkd.in/g3FJfhNF
  • Designed and implemented a cloud-based system to detect and eliminate redundant files from S3 buckets using hashing logic and Lambda functions, integrated CloudWatch for logging, monitoring, and performance tracing

Timeline

AWS Re/AWS Re/Starter

AWS Bangalore, IN
02.2025 - 05.2025

Senior Production Support Analyst

XpressBees Logistic Bangalore, IN
08.2022 - 04.2024

Production Support Analyst

Wipro Kolkata, IN
01.2016 - 08.2022

Bachelor of Science - Physics Hons

Orissa University Of Agriculture And Technology

Associate of Science - 12th

Kamala Nehru Women's College

Master of Science - Master in Computer Application

Orissa University of Agriculture And Technology
Anulata Priyadarshini