Anumita Mukherjee
Test Analyst
Kolkata,WB
Summary
Senior Test Analyst with proven experience in Agile methodology, software testing, defect tracking, and test planning. Skilled in troubleshooting, system optimization, and cross-team collaboration. Strong background in mentoring QA teams, improving testing processes, and enhancing overall product quality and customer satisfaction.
Overview
11
11
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Test Analyst
Tata Consultancy Services
03.2022 - Current
- Diagnosed and resolved complex system bugs, applying advanced troubleshooting techniques that reduced downtime by 30% and improved system stability.
- Designed and executed comprehensive, scenario-driven test plans (functional, regression, integration, and UAT), increasing defect detection rate by 25% before release.
- Expanded test coverage by 35% through prioritizing high-risk functionalities, significantly reducing production defects.
- Recommended and implemented test environment upgrades (hardware, software, configurations), enhancing testing efficiency.
- Introduced new QA strategies and methodologies, reducing test execution time by 18% while maintaining full coverage.
- Partnered with development teams for seamless QA integration, reducing issue resolution time and improving release quality.
- Conducted root cause analysis on high-severity defects, achieving 95% on-time resolution across multiple projects.
- Led weekly QA–development alignment meetings, improving communication and eliminating blockers to meet sprint objectives consistently.
- Delivered in-depth load and stress testing, identifying bottlenecks and improving system response times by 18%.
- Verified and validated reported issues, reducing post-release defects by 35% and boosting customer satisfaction by 12%.
- Evaluated and integrated emerging testing tools, improving team productivity by 15% while staying within budget.
- Directed adherence to testing standards, achieving 100% compliance with QA guidelines.
- Trained and mentored junior QA staff, improving team skill competency by 25% within six months.
- Optimized resource allocation through accurate effort estimation, reducing testing phase overruns by 12%.
- Executed rigorous end-to-end testing, enabling 100% on-time delivery for high-priority product launches.
- Conducted usability testing across Windows, Android, and iOS, ensuring 100% compliance with design and accessibility guidelines.
- Operated within Agile/Scrum, achieving 100% completion of sprint deliverables across multiple consecutive releases.
Quality Analyst
Tata Consultancy Services
10.2020 - 02.2022
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Analyzed quality and performance data to support operational decision-making.
- Contributed to product design reviews, offering insights from quality perspective to refine product features.
Process Associate
Tata Consultancy Services
04.2017 - 09.2020
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Monitored and reported on process performance to verify compliance with established standards.
- Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
- Supported management in analyzing process performance data, identifying areas for improvement.
- Increased accuracy in data processing by conducting regular quality checks and implementing corrective measures when necessary.
- Acted as primary point of contact for client escalations, resolving issues swiftly to maintain high levels of client satisfaction.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Facilitated cross-departmental collaboration, leading to more cohesive and efficient project completion.
- Improved client satisfaction with timely and accurate processing of requests and inquiries.
Information Process Enabler
Tata Consultancy Services
01.2015 - 03.2017
- Diagnosed and resolved complex system bugs, applying advanced troubleshooting methods that reduced downtime by 30% and improved overall system stability.
- Designed and executed comprehensive, scenario-driven test plans, increasing defect detection rate by 25% prior to release.
- Assessed and benchmarked third-party testing tools, delivering recommendations that improved tool efficiency by 20% while staying within budget.
- Expanded test coverage by 35% through prioritization of high-risk features, significantly reducing production defects.
- Analyzed defect trends and implemented process improvements that decreased recurring issues by 15% over three release cycles.
- Conducted root cause analysis for high-severity defects, collaborating with developers to achieve 95% on-time resolution.
- Led weekly QA–development alignment meetings, improving cross-team communication and reducing resolution time for critical issues by 40%.
- Partnered with cross-functional teams to ensure seamless system integration during end-to-end testing, resulting in zero integration-related defects in production.
- Identified performance bottlenecks during load and stress testing, recommending optimizations that improved system response time by 18%.
- Verified and validated reported issues, ensuring smooth post-release operations and boosting customer-reported satisfaction scores by 12%.
- Delivered well-organized releases under Agile/Scrum, completing 100% of planned sprint deliverables consistently across multiple cycles.
- Performed in-depth usability testing on Windows, Android, and iOS platforms, ensuring 100% compliance with design and accessibility guidelines.
Education
Bachelor Of Science - Mathematics
Calcutta University
Kolkata 07.2014
Skills
Agile methodology
Certification
Data Visualization with SQL, Python and Tableau
Timeline
Python and ML
11-2023
Data Visualization with SQL, Python and Tableau
08-2023
Senior Test Analyst
Tata Consultancy Services
03.2022 - Current
Quality Analyst
Tata Consultancy Services
10.2020 - 02.2022
Process Associate
Tata Consultancy Services
04.2017 - 09.2020
Information Process Enabler
Tata Consultancy Services
01.2015 - 03.2017
Bachelor Of Science - Mathematics
Calcutta University
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