Anup Barun
Mumbai
Summary
Dynamic Shift Manager at Subway with a proven track record in staff management and operational efficiency. Expert in inventory control and quality assurance, driving improvements that enhance service delivery. Recognized for fostering a motivated team environment while ensuring high standards of product quality and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Manager
Hangout cakes and more
Mumbai
08.2024 - 07.2025
- Managed daily operations of bakery, ensuring efficient workflow and high-quality products.
- Supervised staff, providing training and support to enhance team performance.
- Coordinated inventory management, tracking supplies and minimizing waste effectively.
- Developed schedules for staff, optimizing coverage during peak service hours.
- Implemented customer service protocols, enhancing guest satisfaction and experience.
- Enforced health and safety regulations, ensuring compliance in food handling practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Shift Manager
Subway
Mumbai
07.2019 - 09.2024
- Supervised daily operations and ensured adherence to food safety standards.
- Trained new employees on procedures and customer service expectations.
- Managed inventory levels and placed orders for supplies as needed.
- Assisted in creating staff schedules to maintain optimal coverage during shifts.
- Handled customer inquiries and resolved complaints effectively and efficiently.
- Maintained cleanliness and organization of the store environment at all times.
- Collaborated with team members to improve service speed and quality.
- Enforced company policies and procedures to ensure consistent service delivery.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
- Communicated with other shift managers to facilitate continuum of customer service.
- Provided coaching and guidance to team members when necessary to improve performance.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved conflicts between staff members in a professional manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Manager
Hangout cakes and more
Mumbai
Education
Completed - Food Safety Supervisor
Fssai
01.2024 - 01.2024
B. Com - Commerce
Mumbai University
MumbaiSkills
- Staff management
- Inventory control
- Operational efficiency
- Quality assurance
Work Preference
Work Type
Full TimeSalary Range
₹0/hr - ₹1000/hrTimeline
Manager
Hangout cakes and more
08.2024 - 07.2025
Completed - Food Safety Supervisor
Fssai
01.2024 - 01.2024
Shift Manager
Subway
07.2019 - 09.2024
Manager
Hangout cakes and more
B. Com - Commerce
Mumbai University