ANUP PAWAR

• Developed strategies for problem solving and conflict resolution among team members.
• Conducted regular performance reviews to assess individual team member progress.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Created training materials and conducted group trainings on new processes or procedures.
• Monitored daily workflow to ensure adherence to established policies and procedures.
• Implemented changes in response to changing business needs or customer demands.
• Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
• Participated in regular meetings with senior leadership to provide updates on team progress.
• Reviewed completed work to verify consistency, quality, and conformance.
• Maintained daily inventory to facilitate successful material distribution.
• Assessed market trends and competitor strategies to inform team direction and focus.
• Allocated resources effectively to ensure project completion within deadlines and budget.
• Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
• Coordinated daily operations, ensuring team adherence to company policies and procedures.
• Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
• Led a team of 2 individuals in achieving quarterly sales targets, exceeding goals.
• Identified needs of customers promptly and efficiently.
• Organized channel partner meetings to provide project updates.
• Projects done to date.

Lodha Cullinan- Versova

Lodha Acenza- Andheri

Lodha World View - Lower Parel

Lodha One Place - Lower Parel

Lodha Splendora- Thane

Lodha Altus Borivali- Borivali

Lodha Woods - Kandivali east

Lodha Raj Infinia - Malad West

Lodha Supremo - Mira road

Lodha Altus- Borivali West

• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Created comprehensive reports on account performance and presented them to senior management.
• Provided training and guidance to new DSA team members and team leaders.
• Negotiated contracts with clients to maximize profitability.
• Managing a team of 5 channel partners with 350 telecallers and 6 DSTs (Broadband Sales - Vodafone You broadband).
• Drafted proposals outlining services, costs, and benefits for prospective customers.
• Audit daily business hygiene, like compliance, dedicated seats on specific products, correct sales.Pitch in place, effective use of tele-calling data, training at all levels, product knowledge, company R&R rollout, DSA engagement.
• Maintaining partner profitability driving channel for Gross sale to maximize channel profitability

• Planned, developed and implemented sales strategies in an assigned region.
• Managed a team of sales representatives in order to achieve maximum results.
• Provided training and guidance on product knowledge, selling techniques and customer service.
• Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
• Involved in the processing of the ROI file, Zonal Retail Outlets on a monthly basis.
• Organizing canopy and tent activities at corporate and high-potential residential buildings.
• Backend formalities during New Docomo store opening. Recruitment and training of CREs/DST.
• Performing Service Camps across stores, ensuring higher visibility of touch points, leading to an increase in footfalls and sales.
• Maintaining a track on the overall indent and coordinating with Commercial, Finance and Vendors for the invoicing, delivery, reduced expenses and payment

• Achieve sales AOP/targets through Postpaid and Prepaid acquisitions, recharge, and device sales through stores and field sales executive.
• Establishing and sustaining relationships with the Channel Partners and Vendors for smooth functioning.
• Ensuring ROI for the Zonal Retail Outlets on a monthly basis, along with store profitability.
• Adherence to business quality parameter as defined time to time.
• Ensure high-quality customer experience by streamlining processes and measuring improvements.
• Analyze and track store wise KPI performance

• Developed and monitored store budget and staffing plans to ensure efficient operations.
• Created sales goals and objectives for each team member, tracked progress, and provided feedback to maximize performance.
• Conducted regular meetings with staff members to discuss business strategies and initiatives.
• Provided coaching opportunities for employees in order to improve customer service skills.
• Implemented new policies and procedures for increased efficiency of store operations.
• Assisted customers with product selection in a courteous manner while maintaining high levels of customer service satisfaction.
• Collaborated with marketing team on promotional campaigns designed to reach target markets.
• Developed relationships with vendors to ensure quality products at competitive prices were available for customers.
• Ensured compliance with all company guidelines regarding safety standards and procedures.
• Resolved customer complaints in a timely manner by utilizing effective problem-solving techniques.
• Supervised cashiers during peak hours; trained new hires on register operations when needed.