Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anup Tiwari

Mumbai

Summary

Dynamic professional with extensive experience in facilities management at DAVAKHAR Infrastructure Pvt Ltd. Proven track record in complaint resolution and vendor coordination, enhancing resident satisfaction. Adept at billing administration and fostering collaborative environments, leveraging strong interpersonal skills to drive operational excellence and improve service delivery.

Overview

13
13
years of professional experience
2018
2018
years of post-secondary education

Work History

DAVAKHAR Infrastructure Pvt Ltd

Society manager
Kalyan
03.2024 - Current
  • Society Manager Responsibilities:
  • Oversee the daily operations and overall maintenance of the society.
  • Manage services like plumbing, electrical, security, and housekeeping.
  • Address residents’ complaints and ensure timely resolution.
  • Implement and enforce society rules and regulations.
  • Handle billing, payments, and coordinate with vendors efficiently.

Sonali family restaurant

Manager
Kalyan
03.2017 - 03.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Identified needs of customers promptly and efficiently.
  • Handle customer complaints & feedback improving overall satisfaction & repeat business.

Sony India pvt ltd

Sales executives
Kalyan
03.2013 - 03.2015

Sales products to the customer

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Accounting and Finance

LAXMAN DEVRAM SONAWANE COLLAGE
Kalyan
03.2011 - 06.2017

Aadarsh Hindi High School
Kalyan , India

Skills

  • Facilities management
  • Vendor coordination
  • Complaint resolution
  • Billing administration

Timeline

DAVAKHAR Infrastructure Pvt Ltd

Society manager
03.2024 - Current

Sonali family restaurant

Manager
03.2017 - 03.2023

Sony India pvt ltd

Sales executives
03.2013 - 03.2015

Accounting and Finance

LAXMAN DEVRAM SONAWANE COLLAGE
03.2011 - 06.2017

Aadarsh Hindi High School
Anup Tiwari