Anupam Anand Mishra

Aspiration focuses on attaining perfection in work by integrating relentless learning, hard work, and strategic leadership to enhance organizational performance.

• Ericsson India Private Limited, MS Core and Cloud Specialist, 2025-08-11, present, Operation and Maintenance for Rogers Canada Packet core Network., Allot DPI SGT2 and SGT2R Allot DPI products operation and maintenance., 5G and 4G Core operation and maintenance for AMF, SMF and UPF, MME, SGW, PGW nodes in Private cloud environment such as k8s, vmware., Raising case with Design and Engineering teams critical issues, Bug Fixes and provide assistance, and coordination for SW Change Delivery update with all reported bug fix before coming to the production., Responsible in Major Change Actives, MOP Preparation, Validation and performing critical activities such as Build upgrade, License loading and Hardware Expansion., Handling technical issues on ticket system and regular Interface with customers to report the problem handling progress and RCA., Responsible for troubleshooting hardware and software related issues., Presentation & Participation in technical discussions with customers analyzing the existing system needs requirements and changes.
• NEC Corporation India Private Limited, Cloud Architect, 2021-12-23, 2022-11-18, Collaborated with various team & management to understand the requirement & design the complete virtual cloud system., Experience in guiding the classification, plan, implementation, growth, adoption and compliance to enterprise architecture strategies, processes and standards., Demonstrated expertise in creating architecture blueprints and detailed documentation., Created bill of materials, CAPEX and OPEX, including required Cloud Services and tools., Involved in the end-to-end deployment process.
• Avacend Solutions for Samsung Operations, Technical Lead, 2021-09-06, 2021-12-20, Responsible in Major Change Actives, MOP Preparation, Validation and performing critical activities such as Build upgrade, License loading and Hardware Expansion for JIO PAN INDIA., Handling technical issues on ticket system and regular Interface with customer (Reliance JIO) to report the problem handling progress and RCA., Responsible for troubleshooting hardware and software related issues in CISCO devices., Presentation & Participation in technical discussions with customers analyzing the existing system needs requirements and changes.
• Cisco Systems on rolls of Wipro Technologies, Architect for Openstack deployment, 2018-11-18, 2021-09-03, Done the Openstack based Under cloud and Overcloud installation (TripleO) in Cisco UCS240 M4 and UCS220 M5 server in Cisco lab and T-Mobile production environment., Worked for T-Mobile for deploying Openstack based VNF deployment for 4G CUPS solution (PGW-C, PGW-U, SAEGW-C, SAEGW-U) and 5G SMF/UPF for different geographical location in USA., 4G CUPS and UPF Deployment on Open stack and SMF on docker and container., Good Experience on Cisco UltraM Solution, UCS, ESC and UAME., Involved in ECV, ICV Cable validation of all compute nodes with Nexus Leaf, Spine, CAT Switch as per the designed architecture., Created a Project, User, Images, Host-Aggregates, Internal/External Network, Router at Openstack level and successfully done the setup for OSPD (Director node) and Compute, OSD-Compute and Controller nodes., Deploy the SMI cluster Kubernetes based Master/Worker architecture for 5G SMF nodes., Deployment of worker nodes like Proto-VM, Service-VM and Session-VM for both IMS and Data., Uploaded the Day1 config for IMS and Data VMs with all 5G interface connectivity details., Configured all SAEGW, PGW, UPF with Day1 config using NSO tool and perform the sanity check., Involved in health checkup of the POD which contains group of VNFs., Involved in UltraM Software up-gradation and CPU pinning activity for SAEGW.
• Cisco Systems on rolls of Synophic Systems, O&M Engineer for PS Core Network, 2016-07-11, 2018-11-16, Responsible for raising case with Design and Engineering teams critical issues, Bug Fixes and provide assistance, and coordination for SW Change Delivery update with all reported bug fix before coming to the production., Responsible in Major Change Actives, MOP Preparation, Validation and performing critical activities such as Build upgrade, License loading and Hardware Expansion., Responsible for Plan, testing and launch of new services/applications for PCC services in CISCO PCRF., Handling technical issues on ticket system and regular Interface with customer to report the problem handling progress and RCA., Responsible for troubleshooting hardware and software related issues in CISCO devices., Responsible for service delivery & Quality Assurance., Presentation & Participation in technical discussions with customers analyzing the existing system needs requirements and changes., Provide technical training and O&M support to local MS team and Customer and perform critical activities.
• Samsung India Electronics Pvt Ltd, LTE Deployment Engineer for PS Core Network, 2015-04-01, 2016-07-08, Installation and commissioning of Samsung MME, SAE GW Integration with PCRF, CG, OCS, HSS, nodes., ATP support for Packet core nodes., Interact with RJIL Network Planning and Engineering (NPE) team for MME, SAE-GW dimensioning and new requirements., Coordinate with product line at Samsung HQ to provide solutions for new requirements and issues., Coordinate with deployment team for any new package installation and support in troubleshooting of issues.
• Megasoft Limited, Implementation and Integration Engineer for PS Core Network, 2014-05-29, 2015-03-31, Working in Packet Core Node Aricent GGSN., Analysis of traces in Wireshark., Remote support to onsite team in day to day technical activities., Implementation and Integration of Packet Core Nodes Cisco ASR5K., Hardware Installation, Loading Configurations., Configurations of Various Interfaces like Gb Gn, Gr, Ga, etc., Configuration modifications as per Customer requirement and Testing.
• Alcatel-Lucent, Paco Engineer, 2010-06-01, 2014-05-31, Experience in areas of PS core network in monitoring and Operation & Maintenance of the PaCo networks such as GGSN, SGSN., Hardware Status Checks, Physical Layer Status Check, System & Performance Checks for packet core network., Protocols: GTP, TCP, UDP, Diameter, LLC, SNDCP, BSSGP, RLC/MAC., Responsible for customer and Field second Line Support and daily basis activities., Monthly System Maintenance, Verification of the Hardware Inventory., Taking traces and analyzing them by coordination with TAC and field team., Troubleshooting hardware related Alarm in Cisco ASR 5000., To give O&M support for CDMA MSC.
• Ericsson (I) Pvt. Ltd., Project with Sprint, 2009-11-01, 2010-05-31, 1st and 2nd level fault management of Sprint CDMA/EVDO network, looking after Data/voice performance of PAN USA Sprint network., Maintenance & Operation of Lucent 5ESS Switch, Lucent ECP, 1X and EVDO RNC., Handling CDMA Packet core network like PDSN, AAA, ATM Switch., To restore various critical switch components like PSU, ONTC & NLI’s in case of Failure., Switch performance analysis and Network traffic analysis on day-to-day basis to take corrective actions., To prepare consolidated network availability, market wise service affecting outages., ASR improvement by identification of overloaded resources and seeking for resolutions/augmentations., Involved in PE's with Vendor during H/W troubleshooting and expansion activity.
• Alcatel-Lucent Managed Solutions (I) Pvt. Ltd., Switch Engineer for CDMA NSS, 2008-07-01, 2009-11-30, Operation & maintenance of the Core Network for desired SLA., Execute preventive maintenance activities, planned events for Fault-clearance., Fault Management., Critical network issues resolution in coordination with TAC-NOC/Vendor., Scheduled checks for database and routing inconsistencies., Deployment and testing support for Project activities on the Core side., Analysis of Vendor ATPs & acceptance., Be abreast of all alerts/ updates from TAC/Vendors for Core NEs., Routine data backup capturing for Core NEs.
• Alcatel-Lucent on Rolls of Avion Systems Pvt. Ltd., Integration, 2006-12-01, 2008-06-30, Completed 650 Sites Successfully for M.P Circle., Held full responsibility for Switch Integration of Sites., BTS Relocation, BTS Swap & De-installations, BTS operations., Including Installation and commissioning, management of the teams at sites., Resolution of Technical Issues, Progress Review & Updates., Quality Assurance, Escalations, Supported by CPM & RPM.