Anupam Bhatt
Sagwara
Summary
Adept at driving operational excellence and enhancing customer satisfaction, I leveraged my expertise in inventory management and team leadership at Reliance Retail to significantly improve store performance. My approach combines rigorous staff training in financial operations with a strategic focus on maximizing profitability and building strong customer relations, achieving notable success in dynamic retail environments.
Overview
13
13
years of professional experience
4032
4032
years of post-secondary education
3
3
Languages
Work History
Store Manager
Reliance Retail
02.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Department Manager
Uphar Supermarket
03.2019 - 12.2020
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
Cash Cage Superviser
Exchange
07.2017 - 01.2019
- Acted as a role model for cash handling best practices, promoting a high level of professionalism and integrity among team members.
- Organized routine meetings with staff members to discuss progress, challenges, and potential solutions within the department.
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Enhanced cash handling accuracy by implementing stringent auditing procedures and staff training initiatives.
Customer service & Cashier
Exchange
01.2016 - 06.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Cashier & Sale Assoicate
Exchange
09.2011 - 07.2015
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Science Education
Mlsu
UdaipurArt Education
Mslsu
SagwaraSkills
Opening and closing procedures
Sales expertise
Operations
Training and mentoring
Team Building
Team leadership and coaching
Maximizing profitability
Customer Relations
Mathematical aptitude
Strategic thinker
Financial operations management
Accurate money handling
Bank deposit procedures
Goals and performance
Relationship building and management
Merchandising
Product and service sales
POS systems
Systems and software programs
Store displays
Staff training and development
Customer Response
Vendor management
Personnel development
Hourly shift management
Staff Management
Recruitment
Scheduling
Coaching and mentoring
Staff training/development
Employee scheduling
Relationship building
Employee reviews
Inventory management
Order management
Database Management
Timeline
Store Manager
Reliance Retail
02.2021 - Current
Department Manager
Uphar Supermarket
03.2019 - 12.2020
Cash Cage Superviser
Exchange
07.2017 - 01.2019
Customer service & Cashier
Exchange
01.2016 - 06.2017
Cashier & Sale Assoicate
Exchange
09.2011 - 07.2015
Science Education
Mlsu
Art Education
Mslsu