Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SeniorSoftwareEngineer

Anupam Mallik

Pune

Summary

Senior Network Engineer with five plus years of experience, accomplished in managing enterprise-wide networks for large-scale operations. Plan, implement and continuously improve infrastructure and controls to stay on top of changing operational and security demands. Experienced in disaster recovery, project deployments and business continuity planning.

Overview

5
5
years of professional experience
2
2
Certificate

Work History

Senior Network Engineer (EMEA)

Foundever (Formerly Sykes Enterprises)
09.2022 - Current
  • Implementing large scale network designs laid down by Foundever network architects to scale and optimize network infrastructure.
  • Designing and implementing network designs for non-standard client requests and special projects.
  • Building and testing proof of concept solutions to scale and optimize the network.
  • Deploying site to site VPNs and remote access VPNs (Cisco AnyConnect) while maintaining best design and configuration practices.
  • Assisting voice, application development, service delivery, endpoint management and server teams in project deployments from a networks perspective.
  • Migration of end of life network services to next generation services (examples- Cisco AIR OS based wireless to Meraki wireless migration, Cisco ASA firewall to Cisco Firepower Threat Defense Migration).
  • Optimizing alerting and reporting on Solarwinds network monitoring.
  • Wireless deployment and management.
  • Skyhigh Web Gateway (formerly McAfee Web Gateway) proxy administration.
  • Generating Low Level Designs (LLD).
  • All responsibilities from network engineer role.

Network Engineer (EMEA)

Foundever (Formerly Sykes Enterprises)
01.2019 - 09.2022
  • Troubleshooting and resolving network outages and continuously working towards optimizing the network infrastructure to prevent severity one incidents & providing on call support post business hours.
  • Troubleshooting and resolving trouble tickets of various severity levels on routers, switches, firewalls and wireless LAN controllers while keeping short turnaround time.
  • PCI DSS network administration.
  • Working with EU WAN carriers such as AT&T, DT, Cyta (Cyprus), Orange, GTS, Verizon, Deutsche Telekom, Tele2 & Telenor to deploy new WAN circuits and upgrade existing WAN circuits.
  • Troubleshooting and resolving Site to Site VPNs with clients.
  • Troubleshooting remote access VPN (Cisco AnyConnect) based on requirements.
  • Worked with Foundever networks team in deploying Remote Access VPNs across all sites in a short period of time to move on premise users agents to a work at home environment in response to COVID-19 DR.
  • Configuring and deploying network devices such as Cisco ISR and CSR routers, layer 3 and layer 2 switches and firewalls for building new sites.
  • Carrying out End of Life device replacements while maintaining best design and configuration practices.
  • Upgrading network device OS and making configuration changes in response to remediate and in prevention of security vulnerabilities released by vendors and security teams.

Engineering Intern

Foundever (formerly Sykes Enterprises)
07.2018 - 01.2019
  • Troubleshooting issues of different severity levels on routers, switches, firewalls and wireless LAN controllers while keeping a shorter turnaround time.
  • Assisted senior network engineers of the team in building configuration for new network device deployments across sites.
  • Upgrading network device OS and making to changes to device configuration in response to remediate and in prevention of security vulnerabilities released by vendors.
  • Prepared and maintained network diagrams and other documentation by following best industry standard practices.
  • Assisted senior network engineers in daily operations.

Education

Master of Computer Applications -

Savitribai Phule Pune University
Pune
2018

Bachelor of Computer Applications -

Savitribai Phule Pune University
Pune
2015

All India Senior School Certificate Examination - Science

Kendriya Vidyalaya No.3, 9BRD, AFS Pune
Pune

Skills

  • IP Routing - Cisco IOS-XE and IOS based routers
  • LAN Switching Technologies - Cisco Catalyst Switches
  • Cisco Nexus Switches
  • Site to site VPN
  • Remote Access VPN
  • Cisco Identity Services Engine
  • WAN Optimization
  • Cisco Firepower Threat Defense (FTD)
  • Cisco Adaptive Security Appliance (ASA)
  • Cisco Meraki Wireless
  • Network Security
  • Network Device Monitoring
  • Network Infrastructure Support

Certification

  • Cisco Certified Specialist - Security Core
  • Cisco Certified Network Associate

Languages

English
Hindi
Marathi

Timeline

Senior Network Engineer (EMEA)

Foundever (Formerly Sykes Enterprises)
09.2022 - Current

Network Engineer (EMEA)

Foundever (Formerly Sykes Enterprises)
01.2019 - 09.2022

Engineering Intern

Foundever (formerly Sykes Enterprises)
07.2018 - 01.2019

Master of Computer Applications -

Savitribai Phule Pune University

Bachelor of Computer Applications -

Savitribai Phule Pune University

All India Senior School Certificate Examination - Science

Kendriya Vidyalaya No.3, 9BRD, AFS Pune
Anupam Mallik