Anupam Mishra

With over 12 years of customer success experience in the UK and India, I am a seasoned professional in the insurtech sector. Currently, I am a customer success manager at Loop, a leading provider of Group Health Insurance. My core competencies include managing the entire customer lifecycle, from onboarding to retention, establishing strategic and trusted relationships, delivering value and satisfaction, and facilitating cross-functional collaboration and communication. I am also passionate about consumer technology and its applications, especially in the embedded insurance space, where I have deep knowledge and expertise. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.