ANUPAM PANDEY
IT
Pune,MH
Summary
Enthusiastic, hardworking and consistent with proven leadership and sincerity. Looking for an organization where I can utilize my skills and knowledge from my academic learning to give my best to the organization.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Python Programming Intern
Internpe
03.2023 - 04.2023
- It was an online internship which had many daily tasks to complete and learn to take a step closer in the Python programming world.
Intern
YIB Foundations
03.2023 - 04.2023
- This internship gave me the introduction about the AI&ML and how we can build an AI powered Software to simplify human interaction.
Services Desk Analyst
Wipro Technologies Ltd.
06.2024 - Current
- Improved my problem-solving skills.
- Hands-on experience with Microsoft Azure, Active Directory, ServiceNow, and various other SD Tools.
- This opened a new spectrum of skills which Improved my problem-solving skills, With that I also have a hands-on experience with Microsoft Azure, Active Directory, ServiceNow, and various other SD Tools that we use in present times.
- Received client-side appreciation numerous times.
- Managed a small team of 8 members and provided them the complete process knowledge and on floor SME support.
- My team mates got client appreciation as well.
Education
Bachelor of Science - Computer Science Engineering
MMIT
Wadgaon Shinde Road, Pune, Maharashtra 03.2021 - 04.2024
12TH -
AIR FORCE SCHOOL
Viman Nagar, Pune 03.2019 - 04.2020
10TH -
AIR FORCE SCHOOL
03.2017 - 04.2018
Skills
- Active Directory
- Service Now
- Microsoft Azure
- Intune
- Password and account management
- CSAT
- Technical support
- Bug detection
- Technical fault analysis
- Remote technical support
- Ticketing systems
- Asset management
- Escalation management
- System administration
Accomplishments
- 9th, Secured first place with a gold medal for inter-school football competition.
- 10th, Participated in multiple events and activities, i.e., mime act and group dance.
- 12th, Performed a musical orchestra at Symbiosis.
- 2nd yr, Participated in Firodaya competition held on 2022-03-11 and Anubhooti 2022 as well as Independence Day participated in the hackathon competition and got qualified for the top 10 contestants on college level.
- 3rd yr, Performed at youth festival in the category of classical percussion solo. Managed and performed multiple events organized by college. Active member of ICON committee.
- Wipro Technologies, Received client-side appreciation numerous times and got a chance to manage a small team of 8 members and provide them the complete process knowledge and on-floor SME support. My teammates got client appreciation as well.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Internships And Work Experience
- Internpe, Python Programming, 2023-03-06, 2023-04-02, It was an online internship which had many daily tasks to complete and learn to take a step closer in the Python programming world.
- YIB Foundations, Fundamental of ML with Python for BA & DA, 2023-03-17, 2023-04-16, This internship gave me the introduction about the AI&ML and how we can build an AI powered Software to simplify human interaction.
- Wipro Technologies Ltd., Services Desk Analyst, 2024-06-26, Present, This opened a new spectrum of skills which improved my problem-solving skills. With that, I also have hands-on experience with Microsoft Azure, Active Directory, ServiceNow, and various other SD Tools that we use in present times.
Hobbies and Interests
- Motor vehicle updates
- Sports (Football)
- Singing and song writing
- Playing Instruments & jamming
- Travel enthusiast and meeting new people
Projects
- Smart parking management system
- Ledger software
- Bredit - banking made easier
- Attendance (face recognition)
Disclaimer
I take the undersigned hereby declare that the information given above is true and correct to the best of my knowledge.
Timeline
Services Desk Analyst
Wipro Technologies Ltd.
06.2024 - Current
Intern
YIB Foundations
03.2023 - 04.2023
Python Programming Intern
Internpe
03.2023 - 04.2023
Bachelor of Science - Computer Science Engineering
MMIT
03.2021 - 04.2024
12TH -
AIR FORCE SCHOOL
03.2019 - 04.2020
10TH -
AIR FORCE SCHOOL
03.2017 - 04.2018