Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Anupam Patro

Anupam Patro

Hyderabad

Summary

Experienced professional with a 5-year background in quality assurance for Salesforce applications, specializing in Salesforce Sales Cloud built on Vlocity CPQ. Implements effective testing strategies and ensures consistent high standards. Recognized for driving team collaboration and adapting to changing project needs. Proficient in software quality assurance practices, including manual and automated testing, defect tracking, and process improvement, with a strong focus on delivering consistent results. Dependable and results-driven, ready to contribute to impactful quality assurance initiatives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

QA Consultant

Deloitte
06.2024 - Current
  • Conducted comprehensive end-to-end functional testing to support the migration and consolidation of existing sales platforms into a cloud-based architecture, leveraging a customized Salesforce implementation for a US-based telecommunications firm..
  • Led 13-member QA team in the End-to-End Testing track, effectively managing multiple consecutive releases. Formulated detailed testing strategies, provided precise testing estimates, and executed resource planning for over 15 releases.
  • Conducted rigorous testing and successfully launched 4 products and over 25 complex functionalities in production, spanning more than 15 releases, ensuring high-quality deliverables.
  • Collaborated with stakeholders from multiple vendors to execute functional testing of products, adhering to comprehensive end-to-end testing strategies.
  • Led defect triage sessions, achieving defect resolution within agreed Service Level Agreements (SLAs).
  • Compiled and presented daily end-to-end status reports to project leadership and clients. Developed and implemented comprehensive end-to-end test strategies for each release, enhancing transparency.
  • Optimized QA methodologies by conducting in-depth root cause analysis and recommending corrective measures, leading to process improvements.
  • Proactively identified potential issues early in the testing phase, mitigating overall project risks.
  • ⁠Mentored the Junior team Members to follow the Testing best practices as per Clients expectation.
  • Enhanced communication between QA and development teams, ensuring effective handoffs and continuity of deliverables throughout the software development life cycle (SDLC).
  • Collaborated with business analysts to understand user requirements and translate them into detailed test plans and scenarios, ensuring comprehensive test coverage.
  • Strengthened communication channels between QA and development teams, ensuring seamless handoffs and continuity of deliverables throughout the SDLC, which improved collaboration and facilitated the successful launch of functionalities and products in production.

QA Analyst

Deloitte
01.2022 - 05.2024
  • Collaborated with cross-functional teams to ensure the seamless integration of new features and bug fixes.
  • Enhanced software quality by executing comprehensive test plans and identifying defects prior to release.
  • Expanded the team's knowledge base by mentoring junior QA analysts on best practices.
  • Engaged with stakeholders from multiple companies to perform functional testing of products based on end-to-end testing strategies.
  • Provided daily end-to-end status reports to project leadership and clients.
  • Collaborated daily with development teams to triage high-priority defects that impacted the completion of specific functionalities and the overall release.
  • Analyzed user stories and product architecture to create test scenarios and end-to-end test cases, executing them to validate the end-to-end flow of the product.
  • Identified opportunities for automation, implementing script-based tests to reduce manual effort and increase accuracy.

Application Development Associate

Accenture
08.2020 - 12.2021
  • Worked as a System Integration Testing (SIT) tester on Siebel CRM and Jira, utilizing both functional and automated testing techniques for a leading UK telecommunications company.
  • Acted as the Release Point of Contact (POC) and Subject Matter Expert (SME), overseeing the entire lifecycle of an epic from test design through execution and regression testing.
  • Tested web applications, including data preparation, defect raising, log and API call analysis, and defect triaging until closure.
  • Successfully completed and deployed over 30 complex functionalities in production, culminating in the commercial launch of the program in July 2021.
  • Possess extensive experience in writing test cases, executing test scripts, logging defects in JIRA and ALM, preparing test result reports, and identifying opportunities for automation.
  • ⁠Coordinated with product management and development teams to ensure alignment on requirements and testing priorities, enhancing overall project delivery timelines.
  • ⁠Implemented a robust defect tracking and management system, improving defect resolution times and ensuring high-quality deliverables.
  • Collaborated with business analysts to understand user requirements and translate them into detailed test plans and scenarios, ensuring comprehensive test coverage.

Education

Bachelors of Technology - Electronics And Telecommunication Engineering

Kalinga Institute of Industrial Technology
Bhubaneswar, Orissa
05.2020

Skills

  • Salesforce Functional Testing
  • Salesforce Admin
  • Salesforce Sales Cloud
  • Salesforce CPQ
  • Test Automation Selenium
  • SOQL
  • Software Development Lifecycle
  • Agile methodology knowledge
  • User Acceptance Testing
  • SQL understanding
  • Requirements Analysis
  • Regression Testing
  • Test plan creation
  • Defect tracking

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified AI Associate
  • Salesforce Certified Associate

Accomplishments

  • Awarded 2 Deloitte Applause Awards for successfully leading 15 consecutive releases, deploying high-quality code to production, and delivering high-priority functionalities on time for live customers.
  • Awarded 4 Deloitte Spot Awards for effectively handling end-to-end testing activities and contributing to the successful General Availability (GA) of complex functionalities.
  • Awarded with 2 Deloitte Spot Awards for simultaneously serving as a Functional Lead and Testing Lead in the Deloitte Initiative for an in-house tool within the Quality Engineering Workstream.

Timeline

QA Consultant

Deloitte
06.2024 - Current

QA Analyst

Deloitte
01.2022 - 05.2024

Application Development Associate

Accenture
08.2020 - 12.2021

Bachelors of Technology - Electronics And Telecommunication Engineering

Kalinga Institute of Industrial Technology

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Anupam Patro