Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANUPAM SAMANTA

HOWRAH

Summary

Dedicated professional with expertise in customer service and pharmacy operations. Proven ability to efficiently process transactions, address customer inquiries, and manage communication effectively. Strong organizational skills in record-keeping, inventory management, and refill request processing. Conscientious professional in healthcare support, known for high productivity and efficiency in completing tasks. Possess specialized skills in medication inventory management, prescription processing, and customer service within pharmaceutical settings. Excel in communication, teamwork, and problem-solving to ensure optimal service delivery and patient care.

Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Customer-oriented Pharmacy Assistant offers top skills in inventory management, customer service and medication distribution. In-depth knowledge of over-the-counter medications and common prescriptions. Deeply familiar with POS system operations paired with fast typing abilities.

Overview

8
8
years of professional experience

Work History

Blood Collector

EXPERIENCE BLOOD COLLECTOR
HOWRAH
02.2022 - Current
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Provided quality customer service to donors throughout the entire process.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

MEDICINE RETAIL COUNTER SALES MAN

EXPERIENCE SALESMAN
HOWRAH
04.2018 - Current
  • Engaged with customers post-purchase to confirm satisfaction with product and service
  • Compiled and submitted comprehensive reports on inventory counts and discrepancies.
  • Cultivated positive working relationships with fellow staff and management.
  • Contributed to team meetings focused on discussing new initiatives and strategies.
  • Sustained cleanliness and organization of counting areas to promote safe working environment.
  • Guided customers in product selections, ensuring satisfaction
  • Identified veins optimal for puncture to extract blood utilizing sterilized needles, vials, and additional equipment.

Computer Operator

BASIC BILING
HOWRAH
01.2017 - Current
  • Trained staff on new technologies and software applications.
  • Tested network connections for proper functioning of systems.
  • Managed email accounts by creating aliases, forwarding emails or resetting passwords.
  • Monitored systems for intrusions or denial of service attacks, reporting security breaches to appropriate personnel.
  • Managed user profiles, security access, and shared file structures.
  • Analyzed operating system or application log files regularly to verify proper system performance.

Education

Bachelor of Commerce - Business Accountancy

UDAYNARAYANPUR SARADA CHARAN INSTITUTION
UDAYNARAYANPUR, HOWRAH

Skills

  • Customer service
  • Inventory management
  • Data entry
  • Time management
  • Problem solving
  • Lab reporting
  • Decision-making
  • Reliability
  • Regulatory compliance
  • Medical records review
  • Problem-solving
  • Blood glucose testing
  • Sample and specimen collection
  • Blood pressure checker

Languages

Bengali
First Language
English
Beginner
A1
Hindi
Elementary (A2)
A2

Timeline

Blood Collector

EXPERIENCE BLOOD COLLECTOR
02.2022 - Current

MEDICINE RETAIL COUNTER SALES MAN

EXPERIENCE SALESMAN
04.2018 - Current

Computer Operator

BASIC BILING
01.2017 - Current

Bachelor of Commerce - Business Accountancy

UDAYNARAYANPUR SARADA CHARAN INSTITUTION
ANUPAM SAMANTA