Anupama G

• Managed large-scale projects, ensuring timely completion within budget constraints.
• Built strong relationships with clients, fostering long-term partnerships and repeat business.
• Facilitated change management initiatives, helping organizations adapt smoothly to new systems and processes.
• Delivered exceptional presentations for C-level executives, showcasing product and enabling management transition.

Started as individual contributor and now and leading a high caliber niche team, which is directly contributing to regional business pre-sales team

• Engaged in pre-sales assignments to demonstrate product differentiators.
• Design, architect and propose a solution to the banks in order to satisfy their requirements through RFP / RFI process
• Provide continuous feedback on improvement for the Transact Model Bank.
• Overall solution crafting, in the process, coordinating with Multi country, Multi-cultural teams and external partners.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols
• Worked directly with management, Business Solution Group - Global Head, and Product Head to brainstorm, discuss strategy and conceptualize the Sandbox products and service actions.

• Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
• Delivered as onsite lead for large implementations with involvement in costing and audit of projects delivered.
• Involved in chargeable management consulting assignments driving philosophy of adopt vs adapt ensuring higher TCO for banks.
• Delivered consulting projects for banking replacement, Greenfield, and upgrade projects globally.
• Subject Matter Expertise in banking operations, including retail, corporate lending and payments.
• Member in developing best practice banking process flows and maintaining Temenos Implementation Methodology for the Management Consulting practice line.

• Planned and designed manual and functional project testing for Security - Report Application.
• Assist the team in preparation of test case and review of test case
• Collaborated with near site team members to migrate the testing process to Chennai based team.
• Training to Fresh graduates, to enable them in testing the application

• Conduct workshops to understand the client business, the proposed software and derive the strategy and the business testing requirement for SIT/UAT testing
• Lead a talented team of fresh engineering graduates, train and assist them in preparation of functional test cases.
• Assistance in testing of the application.
• Assisting the Quality lead in defect meetings, test plan and iterative test phase planning.
• Working with multi-regional, multicultural and multi Timezone teams in a fast paced environment.
• Make recommendations on industry standard banking practices and alert the project manager/supervisor on practices that might damage the client’s business or contradict legal requirements, before recognition as a problem with the software.

• Resolved concerns with products or services to help with retention and drive sales.
• Retail branch of ICICI bank and was responsible for managing the overall operations, Branch Profitability, ensuring high quality service and Customer Relationship Management