ANUPAMA H N
QA Manager
Bengaluru
Summary
Accomplished Quality Assurance professional with over 12 years of experience in functional and non-functional testing, specializing in functional testing, automation, API, and performance testing for large-scale applications. Demonstrated expertise in test planning, case design, defect management, and root cause analysis within Agile environments ensures a robust quality framework. Proficient in automation scripting with tools such as Selenium, Cypress, and JMeter, fostering collaboration among teams to enhance testing efficiency and effectively address technical challenges. A strong commitment to delivering high-quality software solutions drives continuous improvement and innovation in testing practices.
Overview
14
14
years of professional experience
Work History
Quality Analyst Manager / QA Lead / Business Analyst Lead
Lucida Technologies Pvt. Ltd.
Bengaluru
12.2016 - Current
- Led end-to-end testing for large-scale software projects.
- Partnered with QA, development, and business teams to enhance release quality and streamline processes.
- Expanded regression coverage through stronger test strategy and validation.
- Expanded regression coverage by implementing a robust test strategy and validation framework.
- Partnered with QA, development, and business teams to improve release quality.
- Identified bottlenecks and supported resolution of critical technical issues.
- Collaborated with clients and stakeholders to ensure alignment and successful outcomes in Agile delivery environments.
- Coached and motivated 10-person QA team to develop competencies.
Software Test Engineer
ArisGlobal Software Pvt. Ltd.
Mysuru
05.2014 - 12.2016
- Created and maintained automation test scripts for enterprise applications.
- Collaborated with developers to identify defects, enhancing product stability.
- Performed functional, regression, usability, and performance testing.
- Worked with developers to identify defects and improve product stability.
- Utilized Sahi for creating and executing data-driven automation scripts.
- Analyzed automation failures, ensuring test suite health and reliability.
- Used Sahi for script creation, execution, and data-driven testing.
- Collaborated with cross-functional teams to identify, document, and resolve software defects effectively.
- Mentored junior testers on testing methodologies and tools, fostering skill development and knowledge sharing.
- Designed and executed comprehensive test plans for software applications to ensure functionality and reliability.
- Developed automated test scripts using Selenium to enhance testing efficiency and coverage.
Technical Trainer
IIJT Education Pvt. Ltd. / TeamLease Services Pvt. Ltd.
Mysuru
06.2013 - 05.2014
- Delivered comprehensive training in software testing, automation concepts, Core Java, C#, .NET, and spoken English to enhance learner proficiency.
- Coached learners on test case design and execution, aligning with industry practices to improve their practical skills.
- Developed training content tailored to diverse learner needs, ensuring accessibility and relevance for all participants.
- Trained and mentored new personnel hired to fulfill various roles.
Technical Support Associate
Aditya Birla Minacs Worldwide Ltd.
Bengaluru
12.2012 - 06.2013
- Delivered technical support for laptops, desktops, workstations, and servers, ensuring user satisfaction.
- Managed inbound support calls, clearly explaining solutions to enhance user understanding.
- Coordinated with cross-functional teams to resolve technical issues, improving overall resolution times.
- Resolved technical issues through remote troubleshooting, enhancing customer satisfaction and loyalty.
- Documented technical processes and solutions in knowledge base for team reference and training purposes.
Education
Bachelor of Engineering - Information Science
BGS Institute of Technology
Mandya, India 04.2001 -
Skills
Quality assurance expertise
Quality assurance testing
Test planning and design
End-to-end testing success
Performance testing expertise
Awards & Certifications
- Part of The Pharmacy Show 2024- Birmingham, UK
- Best Performance Award in Testing
- ARISg-Vanilla Best Performance Team Award
- Spot Award in Testing, Simply Excellent – Individual Silver Award (Nielsen Value: Connected)
- MS Power BI course completion certificate (Udemy)
- State Level Technical Paper Presentation Participant Certificate – 2012
Selected Clients & Projects
- Lucida Technologies – Clients
- Charac
- EMember Pvt. Ltd.
- Agkiya.digital
- COM+
- Nielsen India Pvt. Ltd.
Timeline
Quality Analyst Manager / QA Lead / Business Analyst Lead
Lucida Technologies Pvt. Ltd.
12.2016 - Current
Software Test Engineer
ArisGlobal Software Pvt. Ltd.
05.2014 - 12.2016
Technical Trainer
IIJT Education Pvt. Ltd. / TeamLease Services Pvt. Ltd.
06.2013 - 05.2014
Technical Support Associate
Aditya Birla Minacs Worldwide Ltd.
12.2012 - 06.2013
Bachelor of Engineering - Information Science
BGS Institute of Technology
04.2001 -