ANUPAMA K B

• Implemented Auto Subscription Downgrade (ASDO) to minimize involuntary churn by automatically shifting annual plans to monthly after a 14-day dunning period, driving a projected 18.5% reduction in payment failures and preserving $1.1M+ in annual revenue.
• Built and deployed an automated, scalable data ingestion pipeline for Chargebee retention metrics, unlocking advanced analytics and reporting to inform customer retention strategies.
• Integrated DPV subscription verification with Vogue Germany’s platform via DPV’s API, enabling secure digital access for print subscribers.
• Collaborated with cross-functional teams to deliver subscription growth, customer retention, and scalability initiatives.

Frontend Engineering Contributions

• Enhanced front-end architecture to build a scalable, future-ready platform, reducing coding effort during new brand onboarding.
• Designed and implemented an automated coupon application system within subscription management, streamlining workflows and improving user experience.
• Developed reusable SASS mixins to standardize and simplify complex styling patterns, improving maintainability, and ensuring UI consistency across applications.
• Monitored software performance metrics to identify and resolve efficiency issues.
• Utilized Agile methodologies to manage project timelines and deliverables efficiently.
• Coordinated with quality assurance teams to ensure software met all testing criteria.
• Optimized existing software systems for improved performance and scalability.
• Collaborated with UI/UX designers to improve software usability and user experience.
• Analyzed code and corrected errors to optimize output.

• Revamped UI features for device inventory dashboard and network topology view using React and Cisco’s component library.
• Implemented automated coupon system to enhance user experience during subscription checkout.
• Developed contextual tooltips, dynamic tables, and advanced filtering for improved admin usability.
• Collaborated with QA teams to ensure software compliance with testing criteria and maintain product quality.
• Integrated third-party APIs to expand functionality and improve interoperability.
• Applied Agile methodologies to manage project timelines, sprints, and deliverables effectively.
• Resolved critical bugs in application state synchronization and route-based rendering, boosting performance significantly.
• Tested API endpoints using Axios for device configuration templates and command runner modules.

• Fixed critical bugs in application state sync and route-based rendering, reducing UI crashes and improving performance.
• Integrated and tested API endpoints using Axios for features like device configuration templates and command runner modules.
• Fixed critical bugs in application state sync and route-based rendering, reducing UI crashes and improving performance.
• Implemented features for editorial article creation, editing workflows, scheduling, and categorization within the CMS.
• Developed reusable UI components using JavaScript, React, and jQuery, optimizing performance and UX for editorial teams.
• Built tools to enable tag-based filtering, advanced article search, and content locking to prevent publishing conflicts.
• Integrated role-based access control to streamline editorial permission structures and improve workflow efficiency.
• Supported The Hindu in their content delivery workflows by adapting CMS capabilities for regional editorial needs.
• Designed user-friendly interfaces that enhanced user experience across applications.
• Integrated third-party APIs to enhance functionality of existing applications seamlessly.
• Utilized variety of engineering languages to develop web applications.