Anupama Sugavanam

• As a Data Product Manager for Cloud Supply Chain Finance Data Products and BI, I manage the full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures are in place.
• Coordinated product planning and execution with a team of data engineers and data analysts.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Defined precise and detailed Product Specification Documents (PRDs) that often set examples as best practices/best specs for fellow domain PMs.
• Defined clear OKRs and KPIs that translated as definite Product Backlog and Product Roadmaps.

Key Impact:

• Delivered high-visibility transformation and automation processes for the Rebates Process that helped to drive a $47M variance reduction in Rebates Claims annually, and reduced claim process cycle time by 75% (4,000 hours per year of manual hours reduced).
• SME for SOX and other compliance-related guidelines for fellow domain PMs and compliance advocates for my data platform.
• Brought a 100% reduction in data latency for a high-visibility program called CCLA that promises real-time delivery of metrics to the business around the costs in and costs out from suppliers and contractors.

• Product: Atlas Visitors and Participants Services.
• Domain: B2B and B2C Exhibitions.
• Owning three key products—Forms, Showplanner, and Networking—in a CRM digital platform providing face-to-face and digital fulfilment for buyers and sellers registering and subscribing for the shows organized by the world's largest leading exhibitions company headquartered in the UK.
• Guiding a team of 2 BAs, 2 QAs, a TL, and 4 dev pairs, including a Data Engineer, I managed the full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Thrived in a fast-paced, highly adept team to develop and prioritize product features, and build the product roadmap.
• Identified new opportunities for growth to acquire new customers, or retain existing customers, through new product development.
• Worked closely with the Head of Product and senior stakeholders to frame the Product Vision and establish definite goals and OKRs.
• Defined and executed product strategy. Influenced architecture decisions around Auth0 authentications for product APIs.
• Project-managed execution of the product roadmap, managing several product microservices and their development concurrently based on the Goals and OKRs.
• Continually planned and anchored discovery and inception workshops to identify and validate business and customer problems, pain points, and translate them into product features and capabilities, identifying the MVP.
• Prepared user journeys, facilitated estimation sessions, and drafted a product roadmap to kickstart the delivery of the MVP.
• Built business cases to support product development, and contributed to the product roadmap.
• Identified and implemented continuous post-launch incremental improvement of insights, processes, approaches, and products.
• Continuously measured the success of these products with clear North Star Metrics, KPIs, and metrics via dashboards, and course-corrected product roadmaps, and prioritized the product backlog.
• Milestones:
• Increased Engagement - Increase in on- and off-platform engagement by 40%.
• Introduced digital payments on the platform to boost in-house payments and cut costs for third-party payment vendors.
• Enhanced Forms product with a 35% increase in delivering leads to the Salesforce Lead Management system in 1 month post go-live, and met the Industry Lead conversion benchmark target of 11.7%.
• Product adoption forms increased by 70% and were adopted by 172 new shows and 87 new business units. I led the discoveries and interviews that helped to audit the adoption blockers and identified new opportunities to increase adoption.
• Reporting - Launched a reporting dashboard to report the key metrics and KPIs of various products across the platform, which helped the Events team and senior stakeholders understand the overall performance and measure the success of the platform.

• Product: Warranty Claims
• Domain: Manufacturing - Customer Service
• SAFe Product Owner for Warranty Claims Management System used by Dealers to punch the Warranty Claims, guided a product team consisting of a BA, QA, TL, and 10 developers.
• Created, prioritized, and sequenced Product Backlog and Performed Backlog Grooming for new projects and change request assignments.
• Collaborated with Product manager and defined Product vision for every PI Planning and Release.
• Prepared User Journeys and Facilitated estimation sessions and drafted Product Roadmap to kickstart delivery of MVP. Project managed execution of the product roadmap based on Goals & OKRs.
• Defined KPIs for the MVPs.
• Identified and implemented continuous post-launch incremental improvement of insights, processes, approaches, and products.
• Product: Global Data Insights and Analytics
• Domain: Manufacturing - Data Platform
• SAFe Product owner for a global Customer Data analytics platform to leverage Intelligent Customer Interactions and insights that established a data lake that Transforms Customer data using ETL and is stored in MDM Salesforce to derive insights from all legacy customer applications and get Single Customized Actionable view of Customer. Guided 2 streams in the product with a strength of BA, a QA, and 5 developers (Data Engineer) in each stream.
• Led development of this Data Lake from discovery until Delivery. Created, prioritized, and sequenced Product Backlog and Performed Backlog Grooming for new features and enhancements.
• Collaborated with Product manager and defined Product vision for every PI Planning and Release.
• Prepared User Journeys and Facilitated estimation sessions and drafted Product Roadmap to kickstart delivery of MVP. Project managed execution of the product roadmap based on Goals & OKRs.
• Defined KPIs for the MVPs.
• Identified and implemented continuous post-launch incremental improvement of insights, processes, approaches, and products.
• Product: Material Planning & Logistics
• Domain: Manufacturing - Material planning
• Created Business Requirements documents for Mainframe systems handling VIN creation and vehicle forecasting.
• Planned Sprint, maintained the Stories, and Epics.
• Prepared Adaptable & Requirements Traceability matrix and supported UAT.