Anup Amit Samantaray
Bhubaneswar
Summary
- Overall, I have 3 years of IT experience in ServiceNow development.
- Proven hands-on experience in IT Service Management (ITSM) applications, such as Incident Management, Change Management, and Problem Management.
- Experienced in ServiceNow configuration, custom app development, JavaScript/Glide scripting, and integrating with ServiceNow APIs.
- Configured email notifications and scheduled jobs within the ServiceNow platform.
- Hands-on experience with ServiceNow modules, such as Service Catalog and SLA configuration, to streamline service delivery and ensure compliance with business requirements.
- Experienced in developing and managing ServiceNow components such as Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Access Control Rules (ACLs).
- Experienced in creating and customizing complex workflows in ServiceNow to automate business processes.
Overview
3
3
years of professional experience
Work History
ServiceNow Developer
Futurecareer Solutions Pvt. Ltd.
Bhubaneswar
03.2022 - Current
- Experienced ServiceNow Consultant and Administrator with three years of hands-on experience in development, administration, and support.
- Proficient in working within Agile methodology for ServiceNow projects.
- Skilled in using performance analytics and automation features to optimize platform performance.
- Strong ability to gather business requirements and translate them into functional solutions.
- Experienced in collaborating with process owners and stakeholders to deliver effective ServiceNow implementations.
- Extensive experience in designing, developing, and implementing custom applications and workflows within ServiceNow, including Incident, Problem, and Change Management.
- Strong command of scripting languages, particularly JavaScript, for creating custom business rules, client scripts, server-side scripts, and automation.
- Actively involved in facilitating the rollout of new applications and modules, ensuring smooth deployment and user adoption.
- Adept at creating and maintaining technical and functional documentation, including specifications for new developments and system changes.
- Proven ability to guide and mentor new team members, sharing best practices and platform knowledge.
- Self-motivated and efficient in managing tasks in fast-paced, dynamic work environments.
Education
Bachelor of Technology - Electrical Engineering
NM Institute of Engineering And Technology
Bhubaneswar10.2019
High School Diploma -
Koustuv School of Engineering
Bhubaneswar12.2015
10th -
Debaraj Bidyapeetha
Bhubaneswar03.2010
Skills
- Verbal Communication
- Written communication
- Java Script
- Client Scripts
- Business Rules
- UI Actions, UI Policies
Affiliations
- Photography
- Gymming
- Cricket
- Travelling
- Playing games
Timeline
ServiceNow Developer
Futurecareer Solutions Pvt. Ltd.
03.2022 - Current
Bachelor of Technology - Electrical Engineering
NM Institute of Engineering And Technology
High School Diploma -
Koustuv School of Engineering
10th -
Debaraj Bidyapeetha
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