Anupma Pathak
Darbhanga
Summary
Banking professional with extensive experience as an Assistant Manager seeking senior-level opportunities in branch banking. Experienced in driving growth and delivering exceptional customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Axis Bank
Dhanbad
12.2022 - Current
- KYC Compliance handling of customers at medium and high risk
- Dealing with Due Diligence and Transaction monitoring
- Analyze problems, and structure complex business analyses
- Responsible for the delivery of business results and cross sales
- Cash handling, Cash remittance, Finacle, Customer Relationship
- Management
- Examine, evaluate, or process loan applications
- Core Banking, Operation Work as Customer Service Officer.
Education
PGDBS - Banking Services
Manipal Academy Of Higher Education(MAHE
Bengaluru2021
B.Sc - (Honours)
Lalit Narayan Mithila University
Kameshwaranagar,Darbhanga2019
Higher secondary Education - Science
Projects Girls High School
Bairampur , Biraul ,Darbhanga2015
Skills
- Client account management
- Problem-solving
- Customer relationship building
- Fast learner
- Outstanding customer service
- Product and service knowledge
- Regulatory requirements understanding
Certification
- Customer Relationship Management
- MS Office
- Transaction Monitoring
- Customer Due Diligence
- SQL Server
- Retail Banking
- Core Banking
- AML and KYC
Additional Information
- NISM Mutual Fund
- NISM Depository
- IRDA
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Assistant Manager
Axis Bank
12.2022 - Current
PGDBS - Banking Services
Manipal Academy Of Higher Education(MAHE
B.Sc - (Honours)
Lalit Narayan Mithila University
Higher secondary Education - Science
Projects Girls High School
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