Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic
ANUPOJU SURYA PAVAN KUMAR

ANUPOJU SURYA PAVAN KUMAR

HYDERABAD

Summary

Adept Senior Technical Support Specialist with a proven track record at INDIAN AIR FORCE (DEFENCE), showcasing exceptional technical leadership and team management. Achieved a 98% mission success rate through meticulous aircraft operations oversight and enhanced IT service management. Excelled in optimizing resource use and fostering employee leadership, significantly improving operational efficiency and team morale.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Technical Support Specialist

INDIAN AIR FORCE (DEFENCE)
HYDERABAD
01.2004 - 01.2024

Military Training & Operations: Directed comprehensive training programs for military personnel, improving operational readiness and combat proficiency. Optimized training schedules, reducing downtime by 15% and boosting effectiveness.

Aircraft Operations & Maintenance: Managed aircraft operational readiness, overseeing flight scheduling, maintenance, and technical upgrades. Led a team to ensure a 98% mission success rate, maintaining safety and mission effectiveness.

Leadership & Team Management: Led and mentored cross-functional teams in high-pressure environments, supervising over 50 personnel. Fostered a culture of collaboration, discipline, and continuous improvement in tactical and strategic operations.

Resource Optimization & Efficiency: Implemented lean processes that reduced operational costs by 20%, optimizing resource allocation and maximizing efficiency across missions and operations.

HR & Personnel Management: Led HR functions including recruitment, performance evaluations, and conflict resolution. Spearheaded employee engagement initiatives that enhanced team morale and retention.

System Software Installation & Management: Directed the installation and integration of critical system software, ensuring seamless integration with existing infrastructure. Enhanced operational capabilities and system reliability through ongoing management and updates.

Data Analysis & Reporting: Applied advanced data analysis techniques to optimize operational decisions, develop forecasts, and generate reports that supported more informed strategic decision-making.

Technology & Office Automation: Led initiatives to automate office processes, reducing manual tasks by 25% and improving data management and communication workflows, freeing up resources for higher-priority tasks.

Education

MBA - INFORMATION TECNOLOGY

SURESH GYAN VIHAR UNIVERSITY
09.2021

AMIE - ELECTRONICS & COMMUNICATION ENGG

INSTITUTION OF ENGINEERS INDIA
09.2018

DIPLOMA - INSTRUMENTATION ENGINEERING

E&ITI INDIAN AIR FORCE
12.2006

10+2 -

SRI CHAITANYA
03.2003

Matriculation -

KENDRIYA VIDYALAYA
04.2001

Skills

  • Application support
  • Technical leadership
  • Presentations and public speaking
  • Technical staffing
  • Technical performance monitoring
  • Operating system installation
  • Leadership and vision
  • Employee leadership
  • IT service management
  • IT resource use
  • Technical concepts
  • Supervision and leadership
  • Verbal Communication
  • Team Management

Certification

  • INSTRUMENTATION TRADE PROFICIENCY
  • SECURITY MANAGEMENT OF STRATEGIC INSTALLATIONS

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Accomplishments

  • Flight Safety Award
    Awarded for outstanding contribution to aerospace safety, recognizing efforts in reducing operational risk and enhancing mission success.
  • Appreciation by Commander for Best Performance
    Recognized by the commanding officer for exceptional performance, leadership, and consistent excellence in operational outcomes.

Timeline

Senior Technical Support Specialist

INDIAN AIR FORCE (DEFENCE)
01.2004 - 01.2024
  • INSTRUMENTATION TRADE PROFICIENCY
  • SECURITY MANAGEMENT OF STRATEGIC INSTALLATIONS

MBA - INFORMATION TECNOLOGY

SURESH GYAN VIHAR UNIVERSITY

AMIE - ELECTRONICS & COMMUNICATION ENGG

INSTITUTION OF ENGINEERS INDIA

DIPLOMA - INSTRUMENTATION ENGINEERING

E&ITI INDIAN AIR FORCE

10+2 -

SRI CHAITANYA

Matriculation -

KENDRIYA VIDYALAYA
ANUPOJU SURYA PAVAN KUMAR