Anuprabha Shivram

• Branch Head, SVP1 (Large Branch) - Ghatkopar (E) - June 2023 to till date
• Branch Head, VP (Strategic Branch) - Turner Road, Bandra (W) - May 2019 to June 2023
• Branch Head, DVP (Medium Sized Branch) - Mulund (W) - May 2017 to May 2019, Powai - May 2013 to May 2017, Cuffe Parade - May 2012 to May 2013
• Branch Head, AVP (Small Sized Branch) - LBS Marg, Mulund - May 2009 to May 2012

• Previous Responsibilities – Operations and compliance Head of Branch

Maintaining appropriate controls to ensure operational integrity and compliance with applicable regulations, policy requirements and audit processes. Adhering to regulatory guidelines of RBI. Total charge for Audit requirements of the branch

ACHIEVEMENTS

• Enhanced company performance by implementing new strategies and streamlining operations.
• Identified opportunities to improve business process flows and productivity.
• Maintained consistent growth in revenue, contribution margin, operating profit through CASA, Asset growth, Fee income products such as third-party, forex and systematically reduce cost.
• Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
• Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
• Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
• Directed technological improvements, reducing waste and business bottlenecks.
• Managed financial, operational and human resources to optimize business performance.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

• Generated comprehensive reports highlighting key business insights for presentation to executive leadership teams.
• Established effective communication channels among departments, promoting collaboration toward shared goals in achieving company success.
• Provided excellent customer service, resolving issues promptly and nurturing long-term client relationships.
• Analysis of financial statements, assessing and appraising the Corporate Credit proposals relating to new sanctions.
• Reviewing and renewing the advances sanctioned to Large & Medium Sized corporate at regular intervals.
• Receivables collections and revenue generation
• Payroll controls, Performance Management and Expenses control for the branch

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by engaging collaboration among staff members on various projects.
• Monitoring the working capital requirements, monitoring cash flow
• Liaising with Banks & arranging additional working capital
• Rolling out budgeting and cost control measures and ensuring adherence