ANURAAG SHARMA
Pune
Summary
Finance Professional
A seasoned professional varied exposure to finance and education service industry.
Overview
16
16
years of professional experience
Work History
Freelance trainer
06.2020 - 12.2022
- Provided one-on-one coaching to participants in the program.
- Created assessments to measure participant's progress and understanding of course content.
- Developed strategies for improving learning outcomes for trainees.
- Collaborated with stakeholders to ensure that training objectives were met or exceeded.
- Analyzed feedback from participants to identify areas of improvement in training delivery.
Accountant
Skills –To Excellence
Pune
04.2013 - 02.2020
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Developed accurate budget forecasts and monitored actual performance against budgets.
Probationary Officer & Cashier
ICIC Bank
Sangli District, Sangli
04.2009 - 04.2013
- Campus hired to ICICI Bank through IFBI.
- Single handedly managed sales and marketing for Sangli branch
- Responsibilities included sales, marketing and post sales client servicing
- Handled banking operations and sales as a dual role
Sales Calling for Kotak Mahindra Credit Cards
ZENSAR [ BPO]
Pune
04.2007 - 03.2009
- Developed and implemented strategies to acquire new customers for credit card products.
- Conducted customer surveys to identify areas of improvement in customer service.
- Resolved customer complaints regarding billing errors, payment disputes, and other product related inquiries.
- Analyzed data from customer feedback surveys to identify trends in consumer behavior.
- Reviewed applications for credit cards ensuring accuracy of information before approving or denying requests.
Education
Post Graduation Diploma in Banking Operations -
IFBI Pune
01.2010
B.Com -
Pune University
01.2010
XII Std. -
Maharashtra State Board Of Secondary & Higher Secondary Education
01.2005
X Std. -
Central Board of Secondary Education
01.2003
M.Com. -
Pune University
Skills
- Financial reportings
- Online Training Delivery
- Product marketing & Sales
- Client servicing
Major Job Responsibilities
- Book keeping and general accounts
- Financial reportings
- Product marketing & Sales
- Client Servicing
- Bank reconciliation
- Handling customer disputes
Languages
- English
- Hindi
Affiliations
- Love being in nature
- Enjoy reading fiction & non-fiction
- Avid follower of Geo-politics
Timeline
Freelance trainer
06.2020 - 12.2022
Accountant
Skills –To Excellence
04.2013 - 02.2020
Probationary Officer & Cashier
ICIC Bank
04.2009 - 04.2013
Sales Calling for Kotak Mahindra Credit Cards
ZENSAR [ BPO]
04.2007 - 03.2009
Post Graduation Diploma in Banking Operations -
IFBI Pune
B.Com -
Pune University
XII Std. -
Maharashtra State Board Of Secondary & Higher Secondary Education
X Std. -
Central Board of Secondary Education
M.Com. -
Pune University