ANURAAG SHARMA
Pune
Summary
Finance Professional
A seasoned professional varied exposure to finance and education service industry.
Overview
16
16
years of professional experience
Work History
Freelance trainer
06.2020 - 12.2022
- Provided one-on-one coaching to participants in the program.
- Created assessments to measure participant's progress and understanding of course content.
- Developed strategies for improving learning outcomes for trainees.
- Collaborated with stakeholders to ensure that training objectives were met or exceeded.
- Analyzed feedback from participants to identify areas of improvement in training delivery.
Accountant
Skills –To Excellence
Pune
04.2013 - 02.2020
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Developed accurate budget forecasts and monitored actual performance against budgets.
Probationary Officer & Cashier
ICIC Bank
Sangli District, Sangli
04.2009 - 04.2013
- Campus hired to ICICI Bank through IFBI.
- Single handedly managed sales and marketing for Sangli branch
- Responsibilities included sales, marketing and post sales client servicing
- Handled banking operations and sales as a dual role
Sales Calling for Kotak Mahindra Credit Cards
ZENSAR [ BPO]
Pune
04.2007 - 03.2009
- Developed and implemented strategies to acquire new customers for credit card products.
- Conducted customer surveys to identify areas of improvement in customer service.
- Resolved customer complaints regarding billing errors, payment disputes, and other product related inquiries.
- Analyzed data from customer feedback surveys to identify trends in consumer behavior.
- Reviewed applications for credit cards ensuring accuracy of information before approving or denying requests.
Education
Post Graduation Diploma in Banking Operations -
IFBI Pune
01.2010
B.Com -
Pune University
01.2010
XII Std. -
Maharashtra State Board Of Secondary & Higher Secondary Education
01.2005
X Std. -
Central Board of Secondary Education
01.2003
M.Com. -
Pune University
Skills
- Financial reportings
- Online Training Delivery
- Product marketing & Sales
- Client servicing
Major Job Responsibilities
- Book keeping and general accounts
- Financial reportings
- Product marketing & Sales
- Client Servicing
- Bank reconciliation
- Handling customer disputes
Languages
- English
- Hindi
Affiliations
- Love being in nature
- Enjoy reading fiction & non-fiction
- Avid follower of Geo-politics
Timeline
Freelance trainer
06.2020 - 12.2022
Accountant
Skills –To Excellence
04.2013 - 02.2020
Probationary Officer & Cashier
ICIC Bank
04.2009 - 04.2013
Sales Calling for Kotak Mahindra Credit Cards
ZENSAR [ BPO]
04.2007 - 03.2009
Post Graduation Diploma in Banking Operations -
IFBI Pune
B.Com -
Pune University
XII Std. -
Maharashtra State Board Of Secondary & Higher Secondary Education
X Std. -
Central Board of Secondary Education
M.Com. -
Pune University
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Jethin EddulaJethin Eddula
Web Design Intern at NAWeb Design Intern at NA
Vaibhav SuryawanshiVaibhav Suryawanshi
UI Developer at Xcaliber Infotech Private LimitedUI Developer at Xcaliber Infotech Private Limited