Anuradha Bhatt
Patient Care Coordinator
DUBAI
Summary
Patient Services Specialist communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities to deliver outstanding customer service to manage patient scheduling and registration processes to facilitate patient care.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Patient Service Coordinator
The Happy Tails Pet Clinic
Mumbai
2021.07 - 2022.09
- Collected Service payments and issued receipts
- Provided with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment.
- Respected patients by recognizing rights and maintaining confidentiality.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Used HIS System to maintain electronic patient files, successfully maintaining over 30 patient files.
Medical Front Desk Administrator
SL Raheja Hospital
Mumbai
2020.10 - 2021.05
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information and case histories to bill for services.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members
- Managed over 50 customer calls per day and office logistics by collecting payments, restocking office supplies and maintaining files
Education
Masters Of Business Administration -
Uttrakhand University
Uttrakhand 2017.06 - 2019.06
Skills
MS Office Suite
Timeline
Patient Service Coordinator
The Happy Tails Pet Clinic
2021.07 - 2022.09
Medical Front Desk Administrator
SL Raheja Hospital
2020.10 - 2021.05
Masters Of Business Administration -
Uttrakhand University
2017.06 - 2019.06
Similar Profiles
JOEL KINGJOEL KING
Receptionist at Happy Tails Pet ClinicReceptionist at Happy Tails Pet Clinic
Aiden WarrenAiden Warren
Lead Market Associate at Happy Tails Pet BakeryLead Market Associate at Happy Tails Pet Bakery
Kathrin ChurchKathrin Church
Kennel Assistant at Happy Tails Pet ResortKennel Assistant at Happy Tails Pet Resort