Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Anuradha Chaudhary

Anuradha Chaudhary

Gurgaon

Summary

Forward-thinking professional with 11+ Years of experience into data analytics, information management & visualization, specializing in transforming data into actionable intelligence.

Overview

12
12
years of professional experience

Work History

Project Manager

EXL
Gurgaon
08.2021 - Current
  • Leading an engagement to support automated data solutions for actuarial teams of a major US-based insurance client
  • Implemented processes to ensure quick completion of projects with quality.
  • Transformed and automated the Policy data pipeline for actuarial process from R to Python for a commercial property insurance line of business leading to a reduction in processing time by 70%
  • Led transformation of large datasets into actionable insights, supporting business leaders in decision-making processes
  • Created dashboards to provide insights into customer experience throughout the customer journey using digital activity data
  • Mentored junior team members, fostering a collaborative and growth-oriented work environment

Technologies Used: SAS, SQL, Python, Jira, Confluence, GitHub, AWS, Adobe Analytics, Teradata, S3, Tableau, PowerBI, Excel

Senior Business Systems Analyst

American Express
Gurgaon
10.2018 - 08.2021
  • implement data rules in hive and created data visualizations using Tableau Dashboards.
  • Involved in design and development of key metrics, reports and analysis to drive key business decisions for Merchant Servicing.
  • Worked to identify call backs and related details using trend analysis, analyzed and provided inputs to reduce call backs by 5% per month.
  • Developed code for Text analytics of feedbacks provided in the surveys to identify focus areas for Merchant Servicing teams
  • Performed A-B testing for new questionnaire for Merchants & provided insights to the business team.
  • Created multiple advanced Drill down Tableau Dashboards with quick/Context/Global Filters, Parameters, Calculated Fields and LODs allowing Operation teams to track and improve

Technologies Used: Hive, SAS, SQL, Python, Tableau, Confluence, Cornerstone

Senior Programmer Analyst

Wipro
Gurgaon
11.2017 - 10.2018
  • Part of implementation team which involved onboarding a new client.
  • Created and scheduled SAS Codes and JCL jobs to receive and process client data files on timely manner.
  • Data extraction and manipulation using SAS/SQL.
  • Involved in debugging and fixing JCL jobs on mainframe (ISPF).
  • Conceptualize and build Tableau Dashboards to get regular efficiency trends vs targets through automated/scheduled emails.

Technologies Used: SAS, SQL, JCL, Mainframe, Tableau, SQL Server, Microsoft Excel

Business Analyst

Conduent
Gurgaon
09.2014 - 11.2017
  • Going through BRDs and developing SAS Codes to read data from raw files and data extraction, manipulation and validation.
  • Part of Requirements analysis using SRS documents and Implementation of new clients/business requirements following agile model.
  • Developed a Rule-Based python code to read data from customer website and identify, send notification for incorrect data overlooked by manual testing.
  • Created test plans, test cases for integration and functional testing.
  • Debugging and Tracking of ongoing issues using JIRA.

Technologies Used: SQL, Python, JIRA, SQL Server, Microsoft Access

Senior Setup Configuration Specialist

Aon Hewitt
Gurgaon
09.2012 - 09.2014
  • Developed test strategies, test cases, implementing and Configuring the system as per the clients requirements .
  • Performed system, Integration, Regression, Acceptance and UAT.
  • Bug reporting, solving and tracking .
  • Web Page updates(HTML) and testing.
  • Used Business Requirement Documents (BRDs) to do document analysis, business process descriptions, scenarios, business analysis

Technologies Used: SQL, HTML, FTP, Microsoft Excel

Education

B.Tech - Computer Science Engineering

B.S.A.I.T.M (Affiliated to M.D.U)
01-2012

Skills

  • SAS
  • SQL
  • Python
  • Tableau
  • Power BI
  • GitHub
  • JIRA/confluence
  • ETL Pipeline
  • Data Analytics
  • Client Relationship & Stakeholder Management

Accomplishments

  • Won Shining star and Stellar awards in 2024
  • Won Shining star in 2023

Timeline

Project Manager

EXL
08.2021 - Current

Senior Business Systems Analyst

American Express
10.2018 - 08.2021

Senior Programmer Analyst

Wipro
11.2017 - 10.2018

Business Analyst

Conduent
09.2014 - 11.2017

Senior Setup Configuration Specialist

Aon Hewitt
09.2012 - 09.2014

B.Tech - Computer Science Engineering

B.S.A.I.T.M (Affiliated to M.D.U)
Anuradha Chaudhary