Singing
ANURADHA GANGULY
Banker
Hyderabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Officer
Federal Bank
Hyderabad
03.2021 - Current
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Maximized revenue through improved sales techniques and branch productivity.
- Presented new and additional products and services to existing customers.
- Approached prospective clients through cold calling and emails to meet sales targets.
- Answered customer questions and explained available services such as deposit accounts, bonds and securities.
Officer
Federal Bank
Salem
03.2021 - 05.2022
- Reviewed financial statements and contacted institutions and customers to clarify details.
- In charge of Gold Loan Portfolio, Reduced NPA accounts to Nil through closely monitored followups.
- Provided quick turnaround times to maintain fast-past schedule.
- Processed gold loans within various departments to achieve timely, accurate and fair proceedings.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Identified customers with additional profit potential and designed action plans to expand relationships.
- Encouraged employee development and promoted management staff from within.
Software Tester Intern
Intellect Design Areana
Hyderabad
06.2019 - 06.2020
- Tracked change request activities, enhancements, defects and documentation modifications on excel.
- Prepared test plans to establish preliminary test strategy, test cases, test schedule and test metrics.
- Identified, analyzed and documented programming errors and operational characteristics inconsistent with stated requirements and design specifications.
- Studied business requirements and technical specifications to create test strategies.
- Updated project manager regularly about progress of activities through in-person discussion and documentation.
- Provided usability recommendations to development team to make applications more user-friendly.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Documented testing procedures for developers and future testing use.
- Worked on a live Project for the RBI, Mumbai
Education
MASTERS - COMPUTER APPLICATIONS
VIT
BACHELORS - COMPUTER APPLICATIONS
VIT
Intermediate - undefined
Sri Chaitanya Jubilee hills
CBSE - undefined
Oakridge International School
Skills
Relationship building and management
Business Development
Negotiation expertise
Banking operations knowledge
Due diligence
Security knowledge
Self-motivated nature
Meticulous attention to detail
Operations management
Best practices
Self-directed mindset
Certification
SP Certification
Interests
Playing Sports
Reading Books
Timeline
SP Certification
08-2022
Officer
Federal Bank
03.2021 - Current
Officer
Federal Bank
03.2021 - 05.2022
Software Tester Intern
Intellect Design Areana
06.2019 - 06.2020
MASTERS - COMPUTER APPLICATIONS
VIT
BACHELORS - COMPUTER APPLICATIONS
VIT
Intermediate - undefined
Sri Chaitanya Jubilee hills
CBSE - undefined
Oakridge International School