Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Anuradha Pandey

Navi Mumbai

Summary

Data science professional with 5+ years of experience at EXL in the BFSI domain. Adept at machine learning, NLP, predictive modeling, and automating analytics workflows. Proven success in driving campaign performance, developing scalable AI tools, and managing stakeholder relationships. Skilled in Python, Snowflake, Databricks, and SAS. Seeking opportunities where data strategy intersects with business impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager - Data Science

EXL Service
09.2019 - Current
  • - Spearheaded the development of a Generative AI-powered Conversational BI Tool, consolidating three tools into a unified platform and reducing resource usage and turnaround time by 30%.
  • - Designed and deployed an Automated Campaign Schedule Generator, streamlining operations and saving 50% of campaign managers' time.
  • - Built and optimized 20+ XGBoost-based machine learning models for predictive analytics and marketing campaign performance.
  • - Led 36+ direct mail targeting campaigns for a major insurance client, improving identification of high-value customer segments and enhancing targeting precision.
  • - Conducted and led 12+ Quarterly Business Reviews (QBRs), presenting performance analyses and actionable insights to senior stakeholders.
  • - Developed scalable NLP solutions, including sentiment analysis pipelines with 90% accuracy and a speech-to-text converter for call center audio.
  • - Created cost-saving automation for drive-time estimation using OSRM, saving ~$1000 per 250,000 queries.
  • - Migrated reporting code from SAS to Snowflake, fully automating key processes and reducing runtime by 75%.
  • - Built a Python-based internal dashboarding system that significantly reduced manual effort and reporting costs.
  • - Scraped and processed data for over 3 million car records using Python for use in pricing and customer retention models.
  • - Developed and implemented multiple targeting strategies, driving marketing campaign optimization and performance uplift.
  • - Managed diverse ad hoc client requests with rapid data-driven solutions, ensuring high client satisfaction and delivery excellence.
  • - Currently building proof-of-concept solutions on Databricks, focusing on real-time analytics, ML automation, and Generative AI use cases.

Data Analyst Intern

Virtue Analytics
06.2018 - 10.2018
  • - Developed 'Silence Voice Index' to assess cultural impacts in voice usage for educational analytics.
  • - Modeled retention of 22,000 US-based students using descriptive and inferential methods.
  • - Delivered reports using Excel (pivots, lookups, formatting) for academic analytics.

Teaching Assistant - Econometrics

Ashoka University
01.2018 - 05.2018
  • - Led tutorials for 61 undergraduates in STATA and econometrics labs.
  • - Conducted 15+ sessions and assisted in grading and assignment reviews.

Sales & Marketing Intern -> Mentor

CoachingKila
01.2015 - 07.2015
  • - Onboarded 50+ coaching institutes, exceeding growth targets by 20%.
  • - Promoted to Mentor; led a 7-member team and conducted hiring interviews.

Education

M.A. - Economics

Ashoka University
01.2019

B.A. - Economics

University of Delhi
01.2017

Skills

  • - Predictive Modeling & Segmentation
  • - Stakeholder Communication
  • - Marketing Analytics & Personalization
  • - Real-Time Data Pipelines
  • - MLOps & ML Engineering
  • - Campaign Optimization
  • - Automation & Workflow Efficiency

Certification

  • - Databricks Generative AI Associate Certificate
  • - Machine Learning - Coursera | Credential ID: EJC6Y3NY72GJ
  • - Neural Networks and Deep Learning - Coursera | Credential ID: 5ZRP9ZFZSP77
  • - Improving Deep Neural Networks - Coursera | Credential ID: SEFWF7AFT77B
  • - Structuring Machine Learning Projects - Coursera | Credential ID: C2CPMUG96SQF
  • - Convolutional Neural Networks - Coursera | Credential ID: APDECGKKQBVU
  • - Sequence Models - Coursera | Credential ID: 2U65T5V8MFG8
  • - Deep Learning Specialization - Coursera | Credential ID: EWTBKR8ULVV8

Accomplishments

  • - Awarded "Most Promising Newcomer" at EXL
  • - Successfully implemented automation strategy saving ~1000 hours annually
  • - Mentored 3 junior analysts, enabling faster onboarding and higher delivery quality

Timeline

Manager - Data Science

EXL Service
09.2019 - Current

Data Analyst Intern

Virtue Analytics
06.2018 - 10.2018

Teaching Assistant - Econometrics

Ashoka University
01.2018 - 05.2018

Sales & Marketing Intern -> Mentor

CoachingKila
01.2015 - 07.2015

B.A. - Economics

University of Delhi

M.A. - Economics

Ashoka University

Similar Profiles

CREATE PROFILE
Anuradha Pandey