Anuradha Singh
New Delhi
Summary
Seeking a challenging position in a dynamic organization where I can utilize my skills and knowledge to contribute to the growth and success of the company. I aim to leverage my experience, along with my strong work ethic and dedication, to excel in a role that allows for professional development and provides opportunities to make a positive impact.
Overview
4
4
years of professional experience
Work History
Collection Assistant Manager
India Shelter Finance Corporation Ltd
04.2024 - Current
- Downloading dump of North 1 & North 2 on daily basis and based on that organize meeting with all North Collection team connecting entire North Team and updating in PTP & Remarks projection file and following them up
- Oversee and manage the collection operations for HL & LAP within the organization
- Taking care of SARFAESI Section 13, 14 and 138
- Close coordination with Legal Vendors to execute process smoothly
- Collaborate with other departments such as Credit risk, Legal, and Customer Service to resolve complex collection issues
- Prepare and present collection-related reports, metrics, and analysis to senior management
- Participate in meetings, and training sessions to enhance knowledge and skills related to collection practices
- Drive continuous improvement initiatives to enhance collection processes, systems, and customer experience
- Updating payments through operation on daily basis Maintaining
- Contest MIS with percentage data preparation and resolving problems of collection executives
- Fixing interview and making new candidate join coordinator with HR
- Preparing contest data on daily basis
- Providing foreclosure, SOA and closing loan after payment
- Coordinating with the legal team and providing property papers to buyers and borrowers
- Identify the problem and to build creative solutions
Junior Associate
KOTAK MAHINDRA BANK LTD
09.2020 - 03.2024
- Handling agency for X bucket cases. And visits with senior on problematic cases.
- Responsible for the maintaining MIS of repossession of vehicles and releasing of vehicles from yard
- Handling complete documents work for vehicle release to customer
- Handling the walking customers of the branch and handling NOC process of CV department
- Allocate outstanding of Delhi and NCR to respective area managers
- Monitor collection related all query like ECS problem, repayment schedule etc
- Build and promote strong, long-lasting customer relationship by partnering with them and understanding their needs
- Maintaining collection MIS at regional level
- Keep tracking on Vendor agreements (Repo Agent & Warehousing agreements)
- Coordinating with legal department to sending the legal notices (Demand & LRN )to nonpayment accounts.
Education
MA -
Indira Gandhi National Open University
Delhi11.2024
BA -
Indira Gandhi National Open University
Delhi01.2021
Skills
- Leadership
- Team Management
- Communication
- Interpersonal Skills
- Problem-Solving
- Negotiation
- Ethical Standards
- Confidentiality
- Results-Oriented
- MS Word
- MS Excel
- Self-Starter
- Goal-Oriented
Languages
English
Hindi
Punjabi
Hobbies and Interests
- Music
- Traveling
Personal Information
- Date of Birth: 03/30/94
- Gender: Female
- Aadhar Number: 950328619298
- PAN Number : BHCPA9733J
Timeline
Collection Assistant Manager
India Shelter Finance Corporation Ltd
04.2024 - Current
Junior Associate
KOTAK MAHINDRA BANK LTD
09.2020 - 03.2024
MA -
Indira Gandhi National Open University
BA -
Indira Gandhi National Open University
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