Anuradha Chavan
Mumbai
Summary
Experienced Team Leader and Project Coordinator with over 5 years of expertise in managing end-to-end operations for retail and financial projects. Proven ability to lead multiple simultaneous projects. Demonstrated strength in maintaining detailed MIS reports, KPI tracking, along with hands-on experience in quality control and data validation. Skilled in project planning, process improvement, and team leadership.
Overview
8
8
years of professional experience
Work History
Team Leader
Retail Scan Management Services Pvt. Ltd
03.2024 - Current
- Successfully managed 5 simultaneous retail projects, ensuring 100% on-time delivery and client satisfaction
- Maintained and monitored detailed project plans, schedules, and work hours
- Generated daily, weekly, and monthly MIS reports and performance dashboards
- Conducted QC back-check validations to ensure project data accuracy
- Coordinated with clients and field teams to identify and implement process improvements
- Led trend analysis initiatives that reduced project delays by 15%
Team Leader
Halo Media Works Pvt. Ltd
06.2022 - 03.2024
- Monitored project progress and ensured alignment with client expectations
- Maintained all productivity MIS and daily reports using advanced Excel functions (SUMIF, COUNTIF, Pivot Tables)
- Prepared KRA and MBR reports to support business performance reviews
- Collaborated with QC teams for quality feedback on AI and outsourced services
- Handled customer support queries related to current and pending orders
Project Coordinator
Retail Scan Management Services Pvt. Ltd
03.2019 - 05.2022
- Oversaw daily to monthly MIS reporting across major accounts like Johnson & Johnson, RBPSA, Coldrin, and TCPL
- Ensured timely project completion and handled workflow planning
- Executed QC validations and maintained channel-wise dashboards
- Coordinated with field executives and heads to resolve audit and production issues
Intern
Bajaj Finance Ltd
04.2017 - 05.2017
- Assisted customers in understanding policies and completing documentation
- Maintained verification records including ID proofs and cheque copies
Education
Master of Commerce - Management
01.2020
Bachelor in Management Studies -
01.2018
Skills
- MS Excel (Pivot Tables, VLOOKUP, SUMIF/COUNTIF)
- Process improvement
- Project management
- Google Sheets
- Dashboard Creation & KPI Tracking
- QC Audit & Validation
Awards
- Certificate of Appreciation – Outstanding Performance (QC), 2020
- Certificate of Appreciation – Project Coordination, 2021
- Best Team Leader Award (Jul–Sep Quarter), 2022
Affiliations
- Listening Music
- Watching movies
- Traveling
Timeline
Team Leader
Retail Scan Management Services Pvt. Ltd
03.2024 - Current
Team Leader
Halo Media Works Pvt. Ltd
06.2022 - 03.2024
Project Coordinator
Retail Scan Management Services Pvt. Ltd
03.2019 - 05.2022
Intern
Bajaj Finance Ltd
04.2017 - 05.2017
Master of Commerce - Management
Bachelor in Management Studies -
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