Anurag Benjwal
Bangalore
Summary
Analytics professional with over 8+ years of experience in operational analytics within the banking domain. Specialized in streamlining underwriting workflows, automating decision-support reporting to enhance operational efficiency and data-driven decision-making. Combines strong technical capabilities with functional underwriting insight to enhance process efficiency, compliance, and turnaround times.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Manager – Retail Credit Risk
HSBC Global Analytics Center
11.2022 - Current
- Led analytics for Cards, Loans, Mortgages across UK and APAC.
- Built dashboards for inflow, turnaround time, and outcomes.
- Automated MI reports with VBA and SAS, saving over 100 hours.
- Prepared and standardized Basel III variables across markets.
- Designed segmentation models for delinquent customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Consultant II – Corporate Analytics (Barclaycards)
EXL Services Limited
09.2021 - 09.2022
- Analyzed merchant credit/debit card portfolios under £6.5M turnover.
- Optimized interchange and fee structures for pricing.
- Conducted strategic product and repricing analysis.
Analyst – Operations Analytics
HSBC Global Analytics Center
08.2017 - 09.2021
- Led TAT optimization initiatives across Asia markets by analyzing performance trends segmented by product types and customer acquisition channels
- Driving enhancements in input and transactional quality to streamline processes and elevate the end-to-end customer journey.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
Intern – Retail Credit Risk, SAPM
HSBC Global Analytics Center
01.2017 - 08.2017
- Delivered monthly MI reports for Canada and France mortgage portfolios.
- Automated data pipelines and master file generation using VBA and SAS.
Education
M.Tech - Artificial Intelligence
University of Hyderabad
01.2015 - 01.2017
MCA - undefined
Guru Gobind Singh Indraprastha University
01.2011 - 01.2014
B.Sc. (Hons.) - undefined
University of Delhi
01.2007 - 01.2010
Skills
- SQL Server
- SAS
- Python
- Excel
- VBA
- Time Series Analysis
- Predictive Modeling
- Operational Analytics
Personal Information
Date of Birth: 01/13/90
Certifications And Achievements
- GATE 2014 Qualified – Computer Science
- Recognized for automation and data standardization at HSBC
- Outstanding Performance Ratings – Top ratings for two consecutive years
- Leading Light Award – 2024 – HSBC's award for exemplary leadership and impact
Timeline
Manager – Retail Credit Risk
HSBC Global Analytics Center
11.2022 - Current
Consultant II – Corporate Analytics (Barclaycards)
EXL Services Limited
09.2021 - 09.2022
Analyst – Operations Analytics
HSBC Global Analytics Center
08.2017 - 09.2021
Intern – Retail Credit Risk, SAPM
HSBC Global Analytics Center
01.2017 - 08.2017
M.Tech - Artificial Intelligence
University of Hyderabad
01.2015 - 01.2017
MCA - undefined
Guru Gobind Singh Indraprastha University
01.2011 - 01.2014
B.Sc. (Hons.) - undefined
University of Delhi
01.2007 - 01.2010
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