Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Anurag Chakraborty

Anurag Chakraborty

Sales Professional
HILLS JUBILEE, HYDERABAD

Summary

Result – oriented and proactive professional with 4.5+ years of experience across domains like client consulting, customer relations management, customer retention and quality assurance targeting challenging assignments as Account Manager, Compliance and Regulations in the Financial industry.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

SENIOR RELATIONSHIP MANAGER - PEOPLE LEADER

AMERICAN EXPRESS BANKING CORPORATION
HYDERABAD
04.2019 - Current
  • Leading a team of 9 people for American Express Sales Team and overseeing applications to ensure that they are qualified to go for further processing
  • Managing the end‑to‑end process for Credit Card Account opening of clients and partners from inquiries to after sale responses through tailored product demonstrations
  • Dealing with the premium customers regarding their appointments and providing prompt solutions for their concerns
  • Heading a team to resolve queries of some privileged customers with regards to issuance of American Express Credit Cards
  • Proposing solutions required to address customer requirements, assessing customersʼ needs and recommending solutions that optimize value for the customer and the firm
  • Implementing managerial changes in the management to develop new areas of revenue generations in order to extract quality & effective output from the proposed manpower
  • Analyzing sales reports and developing plans to increase lead generation and customer retention
  • Quality Assurance and Regulations
  • Responsible for KYC Compliance Guideline Adherence for existing customer base
  • Educating existing customers on Regulatory Guidelines
  • Closing compliance Gaps and KYC Data Management
  • Individually handling Premium Card Sales to ULTRA HNI's
  • Devising Strategies to increase premium card sales volume
  • Sourcing Medium and Large Size Corporate for Corporate Card sourcing
  • Sourcing Medium Corporate for Consumer Card sourcing
  • Negotiating with corporates on offer deals to drive sales volume

Associate Analyst

Global Data Plc
Hyderabad
05.2017 - 10.2017
  • Country reports and industry databases (Insurance Vertical)
  • Global Data PLC, HYDERABAD
  • Secondary research
  • Forecasting
  • Providing Insights
  • Preparing country reports on Insurance industry.

Education

MBA - Marketing

ICFAI BUSINESS SCHOOL, Hyderabad
06.2015 - 02.2017

BBA - Human Resource

KIIT SCHOOL OF MANAGEMENT, Bhubaneshwar
09.2011 - 04.2014

Skills

TARGET-DRIVENundefined

Additional Information

  • Awarded Star Performer in a Communications Training Program for Card Account Sales Pitch at American Express
  • Awarded one among the Top Performances in Digital Team 3 months in a row by American Express in the month of January, February & March 2021
  • Appreciated for the closure of 292 Complete Card Accounts in a month of November 2019.
  • Awarded Star Performer for the closure of 10 Platinum Cards in the month of September 2019.
  • Awarded for closing 3 Platinum Charge accounts in the month of July '23.

Timeline

SENIOR RELATIONSHIP MANAGER - PEOPLE LEADER - AMERICAN EXPRESS BANKING CORPORATION
04.2019 - Current
Associate Analyst - Global Data Plc
05.2017 - 10.2017
ICFAI BUSINESS SCHOOL - MBA, Marketing
06.2015 - 02.2017
KIIT SCHOOL OF MANAGEMENT - BBA, Human Resource
09.2011 - 04.2014

Similar Profiles

CREATE PROFILE
Anurag ChakrabortySales Professional