

Diligent and self-motivated; possess nearly 10 years of experience in IT Infrastructure Management, Resource Planning. Skilled in implementing technology to support large user groups & network infrastructure. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex Information Systems Management –Infrastructure / Project Management; merit of: Managing the overall designing and configuration and maintenance of IT infrastructure including desktops/workstation/servers. Experienced in analyzing information system needs, evaluating end-user requirements, manage, implement and troubleshooting for complex information systems management. Excellent communication and interpersonal skills with proven abilities in resolving complex issues.
Installing the OS, drivers, and required software according to the customer's projects.
Maintenance and Troubleshooting problems if any with Desktop & Laptop at workstation.
Installation, configuration and troubleshooting of e-mail clients like Office 365, MS-Outlook 2007, O365 and Outlook Express
Installation and upgradation of Modems, Scanners, Projectors WI-FI , Printers etc.
Maintaining records software and Hardware inventory.
Platforms: Windows Server 2008R2/2012/2016/2019/2022, Linux (Ubuntu, Mint)