Anurag Chaudhary
Supply Chain Operations Senior Analyst
Sahibabad
Summary
Experienced professional seeking a dynamic and innovative work environment to utilize extensive knowledge of supply chain processes and optimization strategies. Proven track record of enhancing operational efficiency and reducing costs through strategic analysis and problem-solving techniques. Skilled in data analysis and proficient in managing supply chain management systems for successful outcomes.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Senior Supply Chain Senior Analyst
Accenture Services Private Limited
02.2017 - Current
- Team Management/Reporting.
- Providing Project/Process Training to new Joiners.
- Maintaining and Achieving Project SLAs.
- Project Knowledge Base Refinement.
- Publishing Daily Status Reports to Management and Client.
- As part of Supply Chain Projects within Accenture, I have worked as a Supply Chain Senior Analyst/Team Lead where I was supposed to create Purchase Orders, Drop/Direct shipments, Stock Transport Orders, Stock allocation Reports and check Stock availability of parts globally using SAP-MM/SD Module platform. I was responsible to handle escalated and critical backorders and resolve them within the TAT. I also took care of training for new joiners, drive daily management and market calls to answer queries and questions from Business partners and markets.
- I am also responsible for Creation and Cancellation of POs as and when requested by planning team. Regular follows up via emails with procurement team and planners to help ensure POA exceptions are resolved on time. Assist in PO amendment requests received from procurement team.
Shift Lead Operations
HCL Technologies Limited
04.2015 - 12.2016
- Team Management/Reporting.
- Calls and Tickets Auditing for Quality Checks.
- End User Escalations Handling.
- Providing Project/Process Training to new Joiners.
- Project Knowledge Base Refinement.
- Delivering Power Point Presentations on Project Quality to Clients and Higher Management.
- Maintaining and Achieving Project SLAs.
- Publishing Daily Status Reports to Clients.
- Attending Daily Client Calls for Project Quality Refinement/Modification.
- Deep dive Analysis for Tickets and Issues from Different Sites globally.
Tech-Lead Operations
IBM India Private Limited
11.2012 - 04.2015
- Company Overview: CEMEX is one of the most important cement and aggregates producers in the world.
- Domain Account Modification and Password resets for the Users working with Cemex using Active Directory.
- Troubleshooting for Network and Local Printers, Computer Applications and Software.
- Providing Voice and Email Support to Cemex Users.
- Responsible for generating Cases/Tickets for the different Resolver Groups in case the Issue is unresolvable via Phone or Email.
- Handling Level 2 Escalations.
- Publishing Daily Status Reports to Clients on everyday basis.
- Project Training and Communication coaching to new joiners.
- Project Knowledge Base refinement.
- CEMEX is one of the most important cement and aggregates producers in the world.
Education
Graduation - B.Com.
Monad University
Skills
- Cross-cultural communication skills
- Adaptable to new technological advancements
- strong verbal and written communication
- Strong relationship-building abilities
- Staff management
- enhancing productivity
- collaborative team coordination
- Knowledgeable in computer science fundamentals
- Strong team participation
Interests
Listening to Music
Interacting
Playing Cricket
Table Tennis
Riding Bikes
Listening to music
Interacting with people
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Personal Information
- Father's Name: Mr. S.C. Chaudhary
- Mother's Name: Mrs. Kshama Chaudhary
- Date of Birth: 01/11/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Supply Chain Senior Analyst
Accenture Services Private Limited
02.2017 - Current
Shift Lead Operations
HCL Technologies Limited
04.2015 - 12.2016
Tech-Lead Operations
IBM India Private Limited
11.2012 - 04.2015
Graduation - B.Com.
Monad University
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