Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anurag Dubey

Pune

Summary

  • Agile Delivery Management Professional with 16+ years of experience in various facets of project management. Knowledgeable in applications of Scrum, Waterfall and Agile methodologies and skilled in developing processes that facilitate continual progress and team achievement. Dedicated to applying principles of Agile management to projects and associated tasks. Delivered project & programs for industry verticals such as Finance & Accounting, Insurance, Banking & Finance, Marketing Operations and Telecom.


  • Experienced in supporting Sales & Account teams in RFP/RFI responses, commercial proposals, contract reviews, customer engagement & SOW creation.


  • Proficient in collaborating with all leadership levels (CXO Levels, IT Heads, Product Management, Enterprise/Solution Architects, Solution/Product Owners, Scrum Masters, Vendors) along with other internal support functions (Pre-sales, Solutioning, Finance, Quality, Infrastructure, Operations, & many others)

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Technology Account Lead

Accenture
11.2021 - Current
  • Responsible for leading and managing portfolio of products and rollout under Technology for Operations (TfO) vertical.
  • Responsible for proposing new solutions for Automation, GenAI, Hyperautomation, Workflows for the account. Increasing technology footprints.
  • Implement Agile management ideals by facilitating exercises such as sprint planning and team-leading standup.
  • Liaise with Scrum Master to guide Agile ceremonies, such as meetings/workshops and assure teams are self-organized by planning sprints, preparing backlogs, and driving efficiency.
  • Manage team of Assoc. Product Owners, BAs, UX designers, Tech Leads, Engineers and QA.
  • Review and approve Project charters outlining scope, risks, assumptions, deliverables, timelines, resources and budget.
  • Manage Deal Budgets, Contribution Margins, and maintaining right resource mix for Projects.

Senior Project Manager

Bajaj Allianz Life Insurance
  • Ensured successful initiation, planning, execution, control, and completion of the organization level projects by efficiently scripting the project charters and plans
  • Well versed with SDLC & lead requirement, project development, testing, production support and maintenance phases with clear understanding and efficient supervision Working with COO and cross functional teams for annual operating plan (Budget & Manpower) Led teams across broad technical, financial, and business disciplines
  • Working with cross functional teams on multiple projects – PASA, PAS Transformation, Digital Enablement and The New Normal Created cost-benefit analysis and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects Worked on Solution Design Document (SDD) & Process Definition Document (PDD) and had contributed on Design and Development of Bots using Automation Anywhere Developed test strategy and test cases for testing RPA solution Evaluate key criteria such as KPIs and create assessment reports Led planning and implementation for improving the in-house sales application
  • Enhancements of in-house sales app to reduce the form filling journey
  • Addition of different types of sales journeys Defined processes and tools best suited to each project
  • Moved between agile and waterfall approaches depending on project specifics and goals, creating detailed project road maps, plans, schedules, and work breakdown structures

Assistant Manager

Vodafone Shared Services
  • Commercial Delivery, my role included In-life commercial management of projects which include Pricing, risk tracking and mitigation, implementation, contract change, Customer Management, Contract SME, and Analytics & Reporting Maintain relationship with customer and interact with them over monthly calls to share the updates on the BAU or project service requests (Change controls) and take regular feedback to make the customer happier by improving services
  • Interact with finance, Contract director, and IT Project Management team and provide adequate support during contract renewal/Exit Phase and new deals/CCN’s sign off Validate customer proposals and ensure maximum customer success Support customers and partners in standard deployments –Business adoption Analyze customer data, present conclusions derived from the service, transfer skills to customers to enable them to maximize value from service Commercial impact - Evaluating market to ensure what we deliver is making commercial sense Collaborated with multiple teams and acts as a liaison between different business units and IT team in gathering requirements to be used in developing reports
  • Built business dashboards which shows trend analysis Hands on with data management of MDM / Data Governance solutions to provide a single version of the truth to be used throughout the organization
  • Designed and administered Control Reports and Routines (tests and balances) to identify missing data, outliers, and corrected in the ETL process Identify and document the measures, and revised Project Plan for ETL load and analytics initiative

Senior Team Lead

iGATE Patni Ltd
05.2009 - 02.2012
  • Lead for transition of Project Fusion & Caddis from Royal Bank of Canada
  • Documentation & Implementation of Standard Operating Procedures based on the standards set by Royal Bank of Canada Insurance and Bank Identification and implementation of new technology for planning, including the use, development, or procurement of effective workforce management software (Aspect eWFM) and another in-house systems/Excel Held Functional discussions constantly with Functional Owners on Business Requirement documents and Functional Specification documents Creating new and innovative forecast and capacity models to plan for future demand, growth and channel shifts Resolved issues related to requirements during system testing and UAT plan preparation Create detailed Business requirement documents Get Sign offs from various teams and users

Business Analyst

Hutchison 3G Limited
09.2007 - 05.2009
  • Managing the Service Level for the front line and back-office business units
  • To work closely with the Centre Planning & Resource teams, monitoring performance and trends with the MIS team and providing consultative support to the Central team
  • To deliver effective & accurate reports detailing key performance indicators and commentary relating to workforce and shift performance, identifying the proposed and actual shift efficiency factors, and clearly stating all assumptions applied.

Education

Advance Program in Strategic Project Management -

IIM C
01.2020 - 04.2021

Certification in Banking & Finance -

Ness Wadia College of Commerce, Pune
01.2017 - 04.2018

Bachelor of Commerce - undefined

Savitribai Phule University, Pune
01.2004 - 04.2007

Skills

Program & Project Management

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Timeline

Technology Account Lead

Accenture
11.2021 - Current

Advance Program in Strategic Project Management -

IIM C
01.2020 - 04.2021

Certification in Banking & Finance -

Ness Wadia College of Commerce, Pune
01.2017 - 04.2018

Senior Team Lead

iGATE Patni Ltd
05.2009 - 02.2012

Business Analyst

Hutchison 3G Limited
09.2007 - 05.2009

Bachelor of Commerce - undefined

Savitribai Phule University, Pune
01.2004 - 04.2007

Senior Project Manager

Bajaj Allianz Life Insurance

Assistant Manager

Vodafone Shared Services

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Anurag Dubey