Anurag Dubey
Surat,GJ
Summary
Dynamic professional with a Diploma in Office Management and proven expertise in performance tracking. At District[zomato], I enhanced customer satisfaction by efficiently processing transactions and resolving inquiries. Skilled in financial analysis and decision-making, I excel in building relationships and driving sales growth through strategic outreach and networking.
Work History
Ticket Seller
District[zomato]
04.2025 - 06.2025
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Reviewed tickets, identification, and passports to verify traveler identity.
- Input customer reservations, payment sources, and contact details into Sabre system.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Cold Caller
V&S Enterprises
07.2025 - 09.2025
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Sourced and pre-qualified leads and identified new business opportunities by dialing [Number] daily outbound calls to build partnerships and achieve sales quota.
- Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
Education
BBA - Business Management
04-2027
- Honours [6 Semester, 3 Year]
- [6.73] GPA/CGPA
No Degree - High School Administration
05-2024
- Final Grade: 73.56%
No Degree - Secondary Education
03-2022
- Final Grade: 68.05%
Skills
- Performance tracking
- Diploma in Office Management
- Financial analysis
- Decision Making
- Travelling
- debate
Business Analysis
I passed the High school and I entered the professional degree for BBA. but I have tree month so I enroll for Exhibition and see the different business are come one place and pitch the idea and see how the Business are sales their product.
I learn Branding , Packing , presentation, marketing , Finance , Customer Relationship Management , and all over the Business Analysis.
As I traveled and learn indian's Customer point of view well the purchase the Goods and Services.
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Timeline
Cold Caller - V&S Enterprises
07.2025 - 09.2025
Ticket Seller - District[zomato]
04.2025 - 06.2025
Shree Uttar Gujarat BBA & BCA - BBA, Business Management
Sungrace School - No Degree, High School Administration
Shanti Niketan Ideal Acadmy - No Degree, Secondary Education