ANURAG DWIVEDI
Summary
"Seasoned Retail Operations and Loss Prevention Leader with 15+ Years Across Retail, E-commerce, and Supply Chain" Contact no
Overview
15
15
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Regional Training Lead
LOSS PREVENTION
07.2023 - Current
- Training and developmnet plan for 3700+ stores and NSO for Security & Loss prevention Team and responsible for Training of 20 State Head , 56 ALPM’s, 380 ALPO’s and 92 ACO’s
- STATE HEAD, SECURITY & LOSS PREVENTION Delhi NCR & Haryana
- Non Grocery Format and Respective Distribution Centers , Jan’22
RELIANCE RETAIL LIMITED
12.2018 - Current
FUTURE GROUP, FUTURE RETAIL LTD
01.2016 - 02.2023
- Award - High Impact Initiative 2021 at Reliance
- Aspirational Leadership one-year program from Reliance Retail (Jan’22
STATE HEAD
LOSS
12.2018 - 12.2021
- PREVENTION Delhi NCR & Haryana
- Grocery Format, Develop and foster an open line of communication with the Store Leadership team to support achieving EBITDA, through increased profits, decreasing shrink / losses , improving safety performance and other related risks to the bottom line
- Work with the Human Resources department and store leadership team to educate the retail staff on Standard Operating Procedures at 350+ Reliance Retail stores & 35 Distribution Centres in Delhi NCR / Haryana
- Proactively support business in reducing losses to enable higher business profitability and Strong emphasis on operationl compliances
- Drive & maintain shrink below targeted AOP
- Optimise SLP operational costs through smart utilisation of technology
- Explioiting technology & keeping vigil (24
- 7 ) on all RR site
- Loss Prevention Strategy: Develop and implement comprehensive loss prevention strategies across retail, e-commerce, and supply chain operations to minimize theft, fraud, and inventory shrinkage
- Risk Assessment: Continuously assess and analyze potential risks and vulnerabilities, both internally and externally, and take proactive measures to mitigate them
- Team Management: Lead a team of loss prevention professionals, ensuring their training and effectiveness in safeguarding assets and ensuring compliance with security protocols
- Technology Integration: Leverage cutting-edge technology and analytics to enhance security measures, including surveillance systems, data analytics, and fraud detection tools
- Collaboration and Reporting: Collaborate with cross-functional teams to share insights, provide regular reports on loss prevention metrics, and drive a culture of security and risk awareness throughout the organization.
DISTRICT OPERATIONS MANAGER
05.2014 - 12.2018
Management Trainee
BHARTI RETAIL LTD
09.2009 - 12.2018
- Successfully launch of effective handling of merchandise project and implement at other stores pan India thereafter
- Finding the customers shopping flow for promoting the In-house brand and offers and to increase profitability.
Best District Manager
Walmart
- 01.2015
- Nominated for, meet USA for best performance as store manager from India 2012
- Asia Wal-Mart CEO award for best store manager 2012
STORE MANAGER
09.2009 - 04.2014
- Managed and maximized business strategies for district specific store locations
- Maximized revenue potential by expanding customer base, surpassing revenue objectives, and improving customer retention levels by handling 65+ stores on 16 different city locations
- Supervised and coached employees to perform at optimal levels
- Identified and developed new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee relations, customer service, systems implementation, etc.)
- Trained store management teams in a variety of company programs for implementation in stores
- Ensured Store managers have the ability to train, motivate and challenge store associates to increase productivity and meet succession planning goals.
PERSONAL FINANCE MANAGER
STANDARD CHARTERED BANK
04.2008 - 09.2009
- Delivered a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards
- Developed close partnerships with multiple groups to assist acquiring new or expand existing relationships
Education
MASTER’S DEGREE- Post-Graduation Diploma - Business Management
ISB&M Kolkata
01.2006 - 04.2008
BACHELOR’S DEGREE - undefined
Bachelor of Science - undefined
CSJM University
01.2003 - 04.2006
Skills
TECHNICAL SKILLSundefined
Accomplishments
- SCOPE Store operations and Asset proectation , Walmart
- Operational Excellence
- Certified as Accredited People Manager of Manager
- Scenario planning & forecasting
- Lean Six sigma foundations
Affiliations
Accomplished retail operations executive with over 15 years of expertise in managing and optimizing retail environments. A proven leader in driving profitability, operational efficiency, and customer satisfaction. Proficient in overseeing multi-location retail operations, merchandising, staff development, and cost control. Adept at crafting and implementing strategic initiatives to achieve and exceed organizational objectives. Seeking to leverage extensive experience and skills to contribute to the continued success and growth of a forward-thinking retail organization.
Timeline
Regional Training Lead
LOSS PREVENTION
07.2023 - Current
RELIANCE RETAIL LIMITED
12.2018 - Current
STATE HEAD
LOSS
12.2018 - 12.2021
FUTURE GROUP, FUTURE RETAIL LTD
01.2016 - 02.2023
DISTRICT OPERATIONS MANAGER
05.2014 - 12.2018
Management Trainee
BHARTI RETAIL LTD
09.2009 - 12.2018
STORE MANAGER
09.2009 - 04.2014
PERSONAL FINANCE MANAGER
STANDARD CHARTERED BANK
04.2008 - 09.2009
MASTER’S DEGREE- Post-Graduation Diploma - Business Management
ISB&M Kolkata
01.2006 - 04.2008
Bachelor of Science - undefined
CSJM University
01.2003 - 04.2006
Best District Manager
Walmart
- 01.2015
BACHELOR’S DEGREE - undefined
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