Anurag Gawas
Uran
Summary
I am currently seeking for an opportunity to fully utilize my skills and knowledge and to further my career within hospitality sector.
I am highly knowledgeable and passionate individual in hospitality industry with experience in Housekeeping, Front office, and Food & Beverage service. I am comfortable in interacting with all levels of the organisation and clients and hence able to make decisions independently and quickly with minimal escalations.
Overview
10
10
years of professional experience
Work History
Team Leader
WAGAMAMA, CHURCHGATE EROS
MUMBAI CITY
09.2025 - Current
- Supervised daily operations to ensure efficient service and team collaboration.
- Trained new staff on service standards and menu offerings.
- Resolved customer complaints to enhance guest satisfaction and loyalty.
- Managed inventory levels to maintain stock availability and reduce waste.
- Completed day-to-day duties accurately and efficiently.
Team Leader
COPPER CHIMNEY
Kuala Lumpur
03.2024 - 06.2025
- Led team of culinary professionals to deliver high-quality service and innovative dishes.
- Trained and mentored staff, enhancing skills and improving team performance.
- Collaborated with front-of-house staff to ensure seamless service and guest satisfaction.
Associate
PUNJAB GRILL
Singapore
04.2023 - 10.2023
- Assisted in daily operations and customer service at Punjab Grill.
- Supported inventory management and restocking of supplies.
- Collaborated with team members to enhance dining experience.
- Implemented cleanliness and safety protocols in kitchen and dining areas.
- Engaged in upselling menu items to increase sales.
BAR ASSISTANT
MARAVILHA & BOUTIQUE STAY
Goa
12.2021 - 04.2022
- Served customers with exceptional service, ensuring satisfaction and repeat business.
- Prepared and mixed beverages according to established recipes.
- Maintained bar cleanliness and organization, adhering to health and safety regulations.
- Assisted in inventory management, tracking stock levels to minimize shortages.
- Collaborated with team members to enhance overall guest experience.
BUTTLER
HOTEL INTERCONTINENTAL MARIN DRIVE
Mumbai
12.2018 - 12.2020
- Developed a comprehensive marketing plan to increase brand awareness and drive customer acquisition.
- Exceeded the daily occupancy goals of the hotel by 100%, resulting in an increase in revenue for the hotel.
- Maintained up-to-date knowledge of hotel services, rates, and promotions.
Intern
THE ORCHID
Mumbai
10.2016 - 01.2017
Intern
ROYAL ORCHID CENTRAL GRAZIA
Navi Mumbai
09.2015 - 11.2015
Education
B. SC -
05.2017
H.S.C -
05.2014
S.S.C -
05.2012
Skills
- Computer Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Microsoft Office
- Customer Service
- Leadership
- Communication
- Data Analysis
Extracurricular Activities
Food Control Training, Kuala Lumpur, Malaysia, 12/01/24 DIAGEO BAR ACADEMY, Goa, India, 11/01/21
Personal Information
- Date of Birth: 09/30/96
- Nationality: Indian
- Driving License: MH4620160000898
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Timeline
Team Leader - WAGAMAMA, CHURCHGATE EROS
09.2025 - Current
Team Leader - COPPER CHIMNEY
03.2024 - 06.2025
Associate - PUNJAB GRILL
04.2023 - 10.2023
BAR ASSISTANT - MARAVILHA & BOUTIQUE STAY
12.2021 - 04.2022
BUTTLER - HOTEL INTERCONTINENTAL MARIN DRIVE
12.2018 - 12.2020
Intern - THE ORCHID
10.2016 - 01.2017
Intern - ROYAL ORCHID CENTRAL GRAZIA
09.2015 - 11.2015
HOTEL AND TOURISM MANAGEMENT - B. SC,
MAHARASHTRA STATE BOARD - H.S.C,
MAHARASHTRA STATE BOARD - S.S.C,