Anurag Gupta

I currently work at Leucine, building a application builder platform using gen AI called Yuvi. I am one of the core members of the team and have designed and implemented the Yuvi platform from scratch.

Yuvi - Application Builder Platform

• Requirement gathering

• End to end ownership, self exploring the requirement by discussing with multiple teams.

• Leading team of 3 to 4 members.

• Worked on planning, LLD, HLD, development of multiple features for the same.

• Involved in db design, code review, debugging production issues.

• Design & developed entire Configuration module & Analytics module for application

I contributed to multiple projects aimed at developing the Salesken product. Salesken is a calling platform that provides real-time cues and reports for sales associates and sales managers based on call conversions. I played a key role as one of the founding members of the engineering team.

Salesken - Analysis Engine

• Developed a call analysis engine aimed at analyzing conversations.
• Utilized transcription services from third-party APIs such as Google and Deepgram, as well as an in-house open-source project called OpenAI Whisper, to transcribe audio calls accurately.
• Implemented a sentence similarity algorithm to detect keywords and relevant phrases in the transcribed calls.
• Generated comprehensive reports based on the analysis of call transcripts, providing insights for sales associates and managers.
• Leveraged multithreading to parallelize tasks such as audio transcription and keyword detection, enabling faster processing of call data.

Salesken - CRM Connector

• Integrated Salesforce, Leadsquared, Zoho, and HubSpot CRM systems with Salesken's platform in the CRM Connector project.
• Implemented lead detail retrieval and synchronization between CRMs and Salesken, ensuring data accuracy.
• Designed features to post call details from Salesken to CRMs, enabling comprehensive customer interaction tracking.
• Collaborated cross-functionally to design integration workflows and ensure seamless communication between Salesken and CRMs.

Salesken - Comm

• Comm project is used to facilitate seamless communication between Salesken platform and third-party calling platforms such as Twilio and Plivo.
• Implemented webhook APIs for initiating calls from Salesken and uploading audio recordings from third-party cloud services to Salesken cloud.
• Played a key role in bridging communication gaps between Salesken and external calling platforms, ensuring smooth integration and data exchange.
• Contributed to enhancing the functionality and reliability of Salesken's communication capabilities, enabling efficient call management and audio storage across platforms.

Salesken - Cueing

• Cueing project, aimed at providing real-time suggestions during live calls.
• Implemented audio streaming via WebSocket from calling providers like Twilio, enabling real-time transcription.
• Utilized sentence similarity algorithms to detect pre-configured keywords in the transcribed audio stream.
• Empowered sales associates with real-time suggestions to enhance lead conversion rates, leveraging platform integration for immediate feedback during calls.