Anurag Jain
Mumbai
Summary
Banking professional with extensive experience in executive management, recognized for driving productivity and efficient task execution. Expertise encompasses product management, process automation, retail liability business development, and business banking solutions. Proven track record in enhancing profitability and operational efficiency, alongside developing customer retention strategies that significantly reduce churn. Strong leadership in digital and data-driven strategy implementation, fostering team adoption for superior results.
Overview
22
22
years of professional experience
Work History
Senior Vice President and National Product Manager – Gold Loans
Kotak Mahindra Bank
Mumbai
01.2024 - Current
- Managed national gold loan product portfolio, driving market presence and improved financial results.
Developed and executed data-driven strategies to automate processes and increase profitability. - Led digital transformation initiatives for gold loan processes, implementing paperless onboarding, and facilitating immediate loan disbursement via the new Salesforce platform-based LOS.
- Created and enforced strategy focused on improving channel efficiency to secure desired results.
- Collaborated with compliance, risk, operations, marketing, and analytics teams to elevate product performance, minimize operational risk, and ensure regulatory compliance across product and process.
- Systematically assessed key performance indicators (KPIs) such as disbursal volume, portfolio quality (NPAs), and customer retention.
- Amplified gold loan disbursal by 42% YoY and extended distribution footprint by 35% via cross-sell and branch-led initiatives.
- Managed relationships with external partners, vendors, and stakeholders to ensure successful collaborations.
Vice President and Area Business Manager
Kotak Mahindra Bank
South Mumbai
04.2021 - 12.2023
- Liability Portfolio Size: Rs 3,000 crores; Team Size: 160.
- Ranked highest in Mumbai for current account acquisition, retail asset acquisition, and enhancing the product holding during fiscal year 2022-2023.
- Five out of twelve branches became profitable during the tenure; the total count was nine.
- Branch leadership attrition rate under 15% while exceeding 30% in Mumbaii.
- Received several awards, including international travel, for excellence in cross-sale initiatives.
Vice President and Area Business Manager
Kotak Mahindra Bank
Goa And South Maharashtra
04.2019 - 03.2021
- Liability Portfolio Size: Rs 1,300 crores; Team Size: 95.
- Among the top three area heads based on the final scorecard across 56 growth markets in FY 2020-2021.
- Attained 175% of the business banking budget and 180% of the FX revenue budgets in FY 19-20, setting the highest benchmarks in the territory.
- Achieved highest rating for FY 20-21 with 28 out of 95 team members, reflecting excellence in Growth Market
- Sustained attrition levels under 5% for Branch Leadership Team
AVP and Branch Manager
Kotak Mahindra Bank
Pune
05.2014 - 03.2019
- Managed three branches, lastly Aundh (book size over 500 crores).
- Acquired multiple large corporates, generating consistent FX revenue exceeding Rs 2 Crs PA
- Transformed Aundh Branch from Rs12 Cr CA base to Rs60 Cr average over 2-year period
- Earned multiple Retail asset, Fx champion, and Mutual Fund cross-sale awards during period.
- Controlled attrition rate under benchmark with productivity consistently at top of the chart.
Branch Manager
CITIBANK NA
Akola
02.2011 - 04.2014
Senior Manager and Branch Manager
HDFC Bank Ltd.
Korba
07.2008 - 01.2011
Manager- Client Relation
HDFC Bank Ltd.
Raipur
07.2007 - 06.2008
Sales Manager I&S
ICICI Bank Ltd.
Raipur
06.2006 - 06.2007
Territory Business Manager
Solvay Pharma India Ltd
Bilaspur
07.2003 - 05.2006
Education
MBA -
IPS Academy, DAVV
Indore05-2003
B.Pharma. -
Dr. Hari Singh Gaur University
06-2001
Skills
- Business development and revenue generation
- Product management and digital transformation
- Regulatory and compliance management
- Process automation and improvement
- Operational efficiency and stakeholder management
- Client relationship management
- Cross-functional coordination
- Team leadership and collaboration
- Critical thinking and decision making
Languages
- Hindi
- English
Languages
Hindi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Senior Vice President and National Product Manager – Gold Loans
Kotak Mahindra Bank
01.2024 - Current
Vice President and Area Business Manager
Kotak Mahindra Bank
04.2021 - 12.2023
Vice President and Area Business Manager
Kotak Mahindra Bank
04.2019 - 03.2021
AVP and Branch Manager
Kotak Mahindra Bank
05.2014 - 03.2019
Branch Manager
CITIBANK NA
02.2011 - 04.2014
Senior Manager and Branch Manager
HDFC Bank Ltd.
07.2008 - 01.2011
Manager- Client Relation
HDFC Bank Ltd.
07.2007 - 06.2008
Sales Manager I&S
ICICI Bank Ltd.
06.2006 - 06.2007
Territory Business Manager
Solvay Pharma India Ltd
07.2003 - 05.2006
MBA -
IPS Academy, DAVV
B.Pharma. -
Dr. Hari Singh Gaur University
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