Anurag Jain
Product Manager
Faridabad,HR
Summary
Accomplished Product Manager with over 20 years of experience in strategy, product launches, and stakeholder management. Proven expertise in overseeing product lifecycles and leading cross-functional teams to drive innovation and execute go-to-market strategies. Holds a USPTO-granted patent for Predictive Sublet Management Systems, showcasing a strong ability to deliver market-driven solutions that enhance efficiency and improve product performance.
Overview
21
21
years of professional experience
Work History
Lead Product Manager - HCM
UKG
Noida
04.2024 - Current
- Spearheaded AI-driven solution release, enhancing user engagement by 30%.
- Scaled revenue from $45M ARR to $54M ARR through strategic product positioning.
- Defined vision, strategy, and roadmap for recruiting modules, boosting adoption by 20%.
- Led UX design sessions to create and refine screen flows, aligning user needs with product vision.
- Enhanced login workflow efficiency by 20%, addressing user feedback effectively.
- Conducted market research to identify HCM domain trends, supporting strategic decision-making.
- Leveraged Pendo to drive product enhancements based on user data and feedback.
- Led UX design sessions to create and refine screen flows, aligning user needs with product vision.
Product Manager - Auto Collision Repair
Infogain India Pvt. Ltd.
India
12.2022 - 03.2024
- Scaled up the $15M ARR to $19.5M ARR, maintaining a consistent 85%+ gross margin.
- Increased the retention rate from 90% to 92% in just 15 months.
- Onboarded 2 new partners by managing product workflows, agreements, and end-to-end journey, driving product growth.
- Defined product pricing based on market parameters to meet customer needs.
- Spearheaded discussions with marketing and PR teams for press releases, strengthening product branding and industry presence.
Product Manager - Auto Collision Repair and Claims
Infogain Corp
California
04.2019 - 11.2022
- After being promoted as Product Manager, I led the strategy and vision for the Diagnostics Product, a SaaS solution with hardware integration.
- Conducted in-depth market research in the auto collision repair industry, identifying product improvement opportunities and progressing a patent application with USPTO.
- For three years in a row, I generated over $15M in ARR, contributing to 25% of the division's total revenue, and maintained an 85%+ Gross Margin.
- Improved customer satisfaction, achieving a 90% contract retention rate.
- Worked closely with UX design, sales, and marketing teams, creating product roadmaps and managing the product from start to finish.
- Introduced new ideas for product improvements and designed screens and workflows to enhance the user experience.
- Cultivated strong stakeholder relationships and gathered customer feedback to address product issues.
- Implemented product management tools to improve team efficiency.
Product Owner - Insurance
Infogain India Pvt. Ltd.
India
03.2014 - 03.2019
- Conceptualized auto insurance claim workflow for EU market while managing North American market, generating $2.5M in ARR.
- Gathered business requirements for P&C insurance products in North America and Europe, collaborating with stakeholders to align product features with market needs.
- Developed product roadmaps aligned with customer needs and business objectives.
- Managed product lifecycle from requirements gathering through implementation and release, ensuring timely delivery and alignment with business goals.
- Designed screens and workflows to enhance user experience across platforms.
- Relocated to the US to expand operations and lead new initiatives due to high revenue performance.
- Oversaw execution of strategies that generated substantial growth across multiple markets, enhancing product reach and market share.
Business Analyst - Insurance
NIIT Technologies Ltd.
Noida
09.2012 - 03.2014
- Collaborated on Property & Casualty Insurance lines of business within Policy Admin system to enhance functionality.
- Implementation of Homeowners line of business in Policy Admin system for one of our clients ahead of scheduled time which resulted in significant amount of savings for the customer.
- Ensured quality and timeliness in delivery of Business requirements to clients.
- Ensured quality and completeness of system use cases, BRDs, process flows, and test cases to meet project standards.
- Gathered requirements, performed gap and impact analysis, and created business requirement documents to support project objectives.
- Actively participated in Business requirements discussions and Design discussions.
Sr. Business Analyst - Insurance
CSC India Pvt Ltd.
Noida
03.2010 - 08.2012
- Gathered requirements from various customers and worked on various subsystems of POINT IN software, including policy processing, claims processing, and receivables.
- Experience in developing Use Cases, Workflows. Proficient in developing and executing Test Plans, performing functional, usability testing and ensuring that the software meets the system requirements.
- Prepared business specification document integral to SDLC.
- Preparation of exhaustive Test plan by incorporating various Test cases to test the impact of new functionality introduced in POINT IN.
- Facilitated user acceptance testing (UAT) with stakeholders and business users to ensure requirements were met.
- Interacted with customers and presented Demonstration of the enhancements done in the software.
- Maintained high quality in work, resulting in client appreciation.
- Conducted training sessions for new employees on company protocols and software systems, enhancing onboarding process.
- Received accolades and a certificate of appreciation from the manager for delivering critical and complex requirements.
Executive - Claims
Bajaj Allianz General Insurance Co. Ltd.
Delhi
02.2006 - 12.2009
- Managed motor theft claims for Delhi-NCR and Western U.P region, ensuring timely resolution.
- Coordinated with OEMs to link and trace stolen vehicles, enhancing recovery efforts.
- Developed loss reports for management review, informing improvements to underwriting policies.
Operations Executive
ICICI Lombard General Insurance Co. Ltd.
Noida
02.2005 - 02.2006
- Conducted quality checks on claims, ensuring accuracy and compliance with regulations.
- Processed payments and ensured timely delivery of claim cheques within stipulated turnaround time.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Executive Program in Advance Product Management - Product Management
Indian Institute of Technology
Delhi09-2025
AWS Cloud Practitioner -
Amazon
USA05-2022
AINS -
The Institutes
USA04-2017
CSPO -
Scrum Alliance
USA05-2015
Fellowship - Insurance
Insurance Institute of India
Delhi10-2009
PGDBA - Finance
Symbiosis
Pune06-2006
Skills
- Product management
- Product strategy
- Product roadmapping
- Market analysis
- Market positioning strategies
- Revenue strategies
- Pricing strategy
- Stakeholder management
- Agile project management
- UX research methods
- Customer journey mapping
- Strategic execution
Accomplishments
- Launched six innovative products, driving a 30% revenue increase and $5M ARR uptick.
- Granted Patent from USPTO, showcasing commitment to innovation.
- Awarded UX Rockstar for significant improvements in user experience.
- Recognized as Best Product Manager for driving innovation and enhancing product development.
Languages
- English
- Hindi
Personal Information
Visa Status: Valid US B1/B2 Visa
Timeline
Lead Product Manager - HCM
UKG
04.2024 - Current
Product Manager - Auto Collision Repair
Infogain India Pvt. Ltd.
12.2022 - 03.2024
Product Manager - Auto Collision Repair and Claims
Infogain Corp
04.2019 - 11.2022
Product Owner - Insurance
Infogain India Pvt. Ltd.
03.2014 - 03.2019
Business Analyst - Insurance
NIIT Technologies Ltd.
09.2012 - 03.2014
Sr. Business Analyst - Insurance
CSC India Pvt Ltd.
03.2010 - 08.2012
Executive - Claims
Bajaj Allianz General Insurance Co. Ltd.
02.2006 - 12.2009
Operations Executive
ICICI Lombard General Insurance Co. Ltd.
02.2005 - 02.2006
Executive Program in Advance Product Management - Product Management
Indian Institute of Technology
AWS Cloud Practitioner -
Amazon
AINS -
The Institutes
CSPO -
Scrum Alliance
Fellowship - Insurance
Insurance Institute of India
PGDBA - Finance
Symbiosis