ANURAG KUMAR

"Drawing from five years of hands-on experience as a Digital Content Moderator, I've seamlessly integrated AI technologies into the workflow to enhance efficiency and accuracy. My expertise lies in deploying cutting-edge AI algorithms to assess content and determine its suitability for online communities, whether it's safe or potentially harmful.

By meticulously analyzing explicit content, I've developed a nuanced understanding of the complexities involved in maintaining digital safety standards. Leveraging the power of AI, I've implemented robust systems that swiftly identify and categorize content, allowing for timely action to ensure the well-being of online users.

My approach to content moderation transcends mere classification; it's about safeguarding communities by proactively addressing risks and fostering a positive online environment. Through the synergy of human oversight and AI capabilities, I've optimized moderation processes to achieve greater scale and efficacy.

I'm deeply committed to leveraging technology for the greater good, harnessing AI's potential to create safer and more inclusive digital spaces. Let's collaborate to empower communities and uphold the values of online integrity and safety."

• Client Name- Google
• Provided effective technical support to the end users of proprietary software and actively resolve client issues
• Documented all issues and generated reports detailing common problems and error trends
• Resolved client issues and complaints promptly adhering to the TAT
• Supported small business customers via inbound technical support , chat and emails
• Responsible for analysing and reviewing profiles,videos and text based content , investigating, escalating and resolving issues that are reported by users or flagged by the system.