Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anurag Kumar
Open To Work

Anurag Kumar

Operations Team Leader
Vaishali,UP

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations Team LeaderTeam LeaderSr Travel ConsultantSr Travel ConsultantSr Travel Consultant

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Vaishali, UP, IN
Open to relocation: No

Salary Range

1200000/yr - 1500000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid sick leave

Summary

Dedicated and results-driven Team Leader with a background in Sales Operations. Proven track record of exceeding sales targets and driving revenue growth through effective leadership and strategic planning. Skilled in team management, process optimization, and customer relationship building. Strong analytical and problem-solving abilities. Looking to bring my expertise to a dynamic organization to drive sales success.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Operations Team Leader

PCM Travels
Noida, India
01.2026 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Team Leader

Dreams Travels
07.2025 - Current
  • Mentored and coached team members to ensure successful performance.
  • Ability to motivate team members and drive productivity
  • Excellent problem-solving abilities and conflict resolution skills
  • Responsible for setting clear goals and expectations for team members
  • Conducting regular team meetings to discuss progress and address any issues

Sr Travel Consultant

FareFinder
Noida
08.2024 - 07.2025
  • Identified cost savings opportunities through creative solutions while ensuring the highest quality of service provided.

Sr Travel Consultant

PCM Travels
02.2024 - 08.2024
  • Compiled accurate summaries of trip costs including airfare, accommodations, transportation services, insurance coverage options.

Sr Travel Consultant

Revive It Solutions (Fargo Travels)
11.2022 - 02.2024
  • Resolved customer complaints promptly, professionally, and successfully resulting in improved customer satisfaction ratings.
  • Analyzed customer needs and interests, determining appropriate products.
  • Used solution selling skills and sales knowledge to prospect new business and close sales calls.

Team Leader

Affordable Travel Voyage (Cheapoflyt.com)
12.2018 - 01.2020
  • Mentored and coached team members to ensure successful performance.
  • Motivated team to achieve optimal results through effective communication and interpersonal skills.

Team Leader

Phoenix Travels
04.2018 - 10.2018
  • Mentored and coached team members to ensure successful performance.

Sr Travel Consultant

Global Flights Travel
01.2017 - 04.2018
  • Used solution selling skills and sales knowledge to prospect new business and close sales calls.

Sr Travel Consultant

Golden Wings
02.2017 - 12.2017
  • Used solution selling skills and sales knowledge to prospect new business and close sales calls.

Sr. Sales Executive

UNIKWORLDTRAVEL
09.2014 - 01.2017
  • Committed to delivering excellent customer service while working in a fast-paced environment.

Sr Travel Consultant

BENZ Travel
Noida, Uttar Pradesh
08.2013 - 09.2014
  • Leveraged excellent communication skills to provide outstanding customer service, addressing client inquiries efficiently and accurately.

Sales Executive

Makemytrip
10.2011 - 08.2013
  • Generated leads and followed up on customer inquiries.
  • Addressed customer questions and concerns regarding prices and product use.
  • Negotiated and closed deals with vendors and company partners.

Education

B.Sc - hospitality and hotel administration

Institute of Hotel Management
Chennai
01-2025

XII th. Standard Examination - Science

Godwin Public School
Meerut
01-2025

Xth. Standard Examination - undefined

Army School Meerut
Meerut
01-2025

Skills

Team motivation

Sales strategy implementation

Sales training

Staff development

Timeline

Operations Team Leader

PCM Travels
01.2026 - Current

Team Leader

Dreams Travels
07.2025 - Current

Sr Travel Consultant

FareFinder
08.2024 - 07.2025

Sr Travel Consultant

PCM Travels
02.2024 - 08.2024

Sr Travel Consultant

Revive It Solutions (Fargo Travels)
11.2022 - 02.2024

Team Leader

Affordable Travel Voyage (Cheapoflyt.com)
12.2018 - 01.2020

Team Leader

Phoenix Travels
04.2018 - 10.2018

Sr Travel Consultant

Golden Wings
02.2017 - 12.2017

Sr Travel Consultant

Global Flights Travel
01.2017 - 04.2018

Sr. Sales Executive

UNIKWORLDTRAVEL
09.2014 - 01.2017

Sr Travel Consultant

BENZ Travel
08.2013 - 09.2014

Sales Executive

Makemytrip
10.2011 - 08.2013

XII th. Standard Examination - Science

Godwin Public School

Xth. Standard Examination - undefined

Army School Meerut

B.Sc - hospitality and hotel administration

Institute of Hotel Management
Anurag KumarOperations Team Leader